Automotive Technical Support Specialist
1 mese fa
Job Summary
We are seeking a highly skilled Automotive Technical Support Specialist to join our team at MSX International. This is a fantastic opportunity for an individual with a strong background in automotive technology and excellent communication skills to work closely with partner workshops and provide technical support to customers.
About the Role
The successful candidate will be responsible for providing technical assistance to customers via ticketing system, studying vehicle histories, and applying their knowledge to provide instructions on how to solve technical issues. They will also be required to provide support via written tickets and inbound/outbound calls.
Responsibilities
- Providing technical support to customers via ticketing system
- Studying vehicle histories to identify root causes of technical issues
- Applying knowledge to provide instructions on how to solve technical issues
- Providing support via written tickets and inbound/outbound calls
Requirements
- Bachelor's degree in technical fields (Mechanics, Electronics, Automotive, etc.)
- Excellent communication and problem-solving skills
- Italian native speaker level and good level of English
- Previous experience in Technical Support departments and/or in car or agriculture dealerships preferred
What We Offer
We offer a competitive salary of approximately €40,000 per year, depending on experience. Our offices are based in Rome, and we offer a dynamic and supportive work environment. If you are passionate about the automotive field and have excellent communication skills, we encourage you to apply for this exciting opportunity.
Why Choose MSX International?
At MSX International, we value our employees and offer a range of benefits, including flexible working hours, professional development opportunities, and a diverse and inclusive work environment. We are committed to empowering and encouraging our people to succeed and make a difference in the industry.
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