Automotive Warranty Support Specialist

12 ore fa


Roma, Lazio, Italia Msx International A tempo pieno

**Job Opportunity at Msx International**

We are seeking an ambitious and results-driven Automotive Warranty Support Specialist to join our team. As a member of our Operational Marketing and Customer Engagement Departments, you will be responsible for supporting our automotive clients and building final customer loyalty.

Main Responsibilities:

  • Establish direct contact with final customers to manage ordinary and extraordinary maintenance visits.
  • Achieve individual and team targets for confirmed visits.
  • Guide customers through the services offered by our workshops' network to ensure a great customer experience.
  • Gather customers' feedback by data entry on Excel.

About Us:

Msx International is a leading company in the automotive industry, with over 5,000 employees based in more than 80 countries across the globe. Our teams provide industry-leading expertise that spans Consumer Engagement, Parts, Accessories & Service Performance, Actionable Insights, Diagnostics & Repair Enhancement, Warranty and Repair Efficiency, Technical Information, Learning Solutions, and Sales Performance.

What We Offer:

  • A competitive estimated salary of €40,000 per year (based on location and experience).
  • A hybrid working pattern with 40 hours per week.
  • The opportunity to work with a diverse and dynamic team.
  • Ongoing training and development opportunities.

Requirements:

  • Bachelor's degree in Economics, Communication, or Humanities.
  • Italian native speaker level and good level of English (other European languages will be an asset).
  • Previous experience in Customer Care (front-desk or back-office) will be a great plus.

About the Role:

This is a fantastic opportunity to join a successful company and contribute to its growth and success. If you are a motivated and enthusiastic individual who is passionate about the automotive field and customer care, we encourage you to apply.

How to Apply:

Please visit our website https://careers.msxi.com to learn more about this opportunity and submit your application.



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