Customer Support Specialist

2 settimane fa


Roma, Lazio, Italia Gi Group S.P.A A tempo pieno
We are seeking a skilled Customer Support Specialist to join our team at "{company}". As a Support Specialist, you will be responsible for providing top-notch assistance to our customers via phone, email, or chat. Your goal will be to resolve customer issues in a timely and professional manner, while also providing a positive and personalized experience. Key responsibilities will include:

* Responding to customer inquiries and resolving issues in a timely and professional manner
* Providing product information and training to customers as needed
* Collaborating with internal teams to resolve complex customer issues
* Identifying and reporting process improvements to enhance customer satisfaction

Requirements:

* Excellent communication and problem-solving skills
* Ability to work effectively in a fast-paced environment
* Strong product knowledge and technical skills
* Proficiency in CRM software and other technical tools

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment


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