Software Technical Support Specialist
5 giorni fa
Software Technical Support Specialist - Fincantieri NexTech
Italy - Genova – Roma - Trieste
JOB DESCRIPTION
We are seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills and be able to work independently and as part of a team to deliver high-quality support to our customers.ACTIVITIES & RESPONSIBILITIES
Provide technical support to customers via phone, email, and chat.
Troubleshoot and resolve software issues in a timely and efficient manner.
Document and track customer issues and resolutions.
Escalate complex issues to the appropriate team.
Work with product development teams to identify and fix bugs.
Stay up-to-date on the latest software releases and updates.
Maintain a positive and professional attitude when interacting with customers.
REQUIREMENTS
Portfolio of work that demonstrates software technical support skills and abilities Bachelor's degree in Computer Science, Information Technology, or a related field.
2+ years of experience in software technical support.
Strong understanding of software troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with agile methodologies and tools.
Strong customer focus and commitment to providing high-quality support.
Experience with product management tools and methodologies (Scrum, Jira, Confluence)
Professional English
-
Software Technical Support Specialist
2 mesi fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechFincantieri NexTech is seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team.Key Responsibilities:Provide technical support to customers via various communication channels.Troubleshoot and resolve software issues in a...
-
Software Technical Support Specialist
2 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJob DescriptionWe are seeking a skilled Software Technical Support Specialist to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the...
-
Software Technical Support Specialist
1 mese fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJob OverviewWe are seeking a highly skilled Software Technical Support Specialist to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with...
-
Software Technical Support Specialist
2 giorni fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJOB DESCRIPTIONWe are seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills and...
-
Software Technical Support Specialist
4 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support RoleWe are seeking a skilled Software Technical Support Engineer to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the ability to work independently and as part of a team to deliver high-quality...
-
Software Technical Support Specialist
1 mese fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support RoleWe are seeking a skilled Software Technical Support Engineer to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the ability to work independently and as part of a team to deliver high-quality...
-
Software Technical Support Specialist
2 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support RoleWe are seeking a skilled Software Technical Support Engineer to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the ability to work independently and as part of a team to deliver high-quality...
-
Software Technical Support Specialist
1 mese fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support RoleWe are seeking a skilled Software Technical Support Engineer to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the ability to work independently and as part of a team to deliver high-quality...
-
Technical Support Specialist
1 settimana fa
Roma, Lazio, Italia ION A tempo pienoService SpecialistWe are seeking a skilled Service Specialist to join our team at ION. As a key member of our Service Management Team, you will play a vital role in delivering exceptional support and maintenance services to our customers.Key Responsibilities:Provide technical and functional support to customers through various channels, including phone,...
-
Software Technical Support Engineer
4 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support RoleFincantieri NexTech is seeking a skilled Software Technical Support Engineer to join our international agile support team.Key ResponsibilitiesProvide technical support to customers via various communication channels.Troubleshoot and resolve software issues in a timely and efficient manner.Document and track customer issues and...
-
Software Technical Support Engineer
3 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support RoleFincantieri is seeking a skilled Software Technical Support Engineer to join our international agile support team.Key ResponsibilitiesProvide technical support to customers via various communication channels.Troubleshoot and resolve software issues in a timely and efficient manner.Document and track customer issues and...
-
Software Technical Support Engineer
1 settimana fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support EngineerWe are seeking a skilled Software Technical Support Engineer to join our international agile support team at Fincantieri NexTech. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills, with the ability to work independently and as part of a team to deliver high-quality...
-
Software Quality Assurance and Technical Support Specialist
3 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Quality Assurance and Technical Support - Fincantieri NexTech JOB OVERVIEW We are seeking a dedicated and client-focused Software Technical Support Engineer to become a vital part of our dynamic international support team. The ideal candidate will possess a robust understanding of software diagnostics and possess exceptional problem-solving...
-
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Quality Assurance and Technical Support - Fincantieri NexTech Location: Italy JOB OVERVIEW We are seeking a dedicated and customer-focused Software Technical Support Engineer to become a vital part of our dynamic international support team. The ideal candidate will possess a robust understanding of software troubleshooting alongside exceptional...
-
Software Quality Assurance and Technical Support Specialist
3 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware QA and Technical Support - Fincantieri NexTech LOCATION We are seeking a dedicated and customer-focused Software Technical Support Engineer to be part of our dynamic international support team. The successful candidate will possess a robust understanding of software troubleshooting along with excellent problem-solving abilities, capable of...
-
Automotive Technical Support Specialist
1 settimana fa
Roma, Lazio, Italia MSX International A tempo pienoAutomotive Technical Support RoleWe are seeking a highly motivated and detail-oriented Automotive Technical Support Specialist to join our team at MSX International.About the RoleAs an Automotive Technical Support Specialist, you will be responsible for providing technical support to our clients in the automotive industry. Your key tasks will...
-
Technical Support Specialist
2 giorni fa
Roma, Lazio, Italia Ion A tempo pienoJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Ion. As a key member of our Service Management Team, you will play a vital role in delivering exceptional support services to our customers.Key Responsibilities:Respond to customer inquiries relating to technical and...
-
Automotive Technical Support Specialist
2 giorni fa
Roma, Lazio, Italia MSX International A tempo pienoAutomotive Technical Support RoleWe are seeking a highly skilled and motivated individual to join our Technical Department as an Automotive Technical Support Specialist. As part of our MSX Talents Acquisition Program, we are looking for a young degree student with a passion for the automotive industry to provide technical support to our partner workshops.Key...
-
Maintenance Technical Support Specialist
5 giorni fa
Roma, Lazio, Italia Alstom A tempo pienoWe are seeking a skilled Maintenance Technical Support Specialist to join our team at Alstom Ferroviaria SpA. As a key member of our Services Signalling Business Unit, you will provide technical support to maintenance activities on Trackside signalling products operated by our domestic and international customers.The ideal candidate will have a strong...
-
Automotive Technical Support Specialist
1 mese fa
Roma, Lazio, Italia MSX International Inc. A tempo pienoJob Title: Automotive Technical Support SpecialistWe are seeking a highly skilled and motivated Automotive Technical Support Specialist to join our team at MSX International Inc.About the Role:The successful candidate will be responsible for providing technical support to our clients in the automotive industry. This will involve working closely with our...