Software Technical Support Specialist

4 settimane fa


Roma, Lazio, Italia Fincantieri A tempo pieno

Software Technical Support Specialist - Fincantieri NexTech

Italy - Genova – Roma - Trieste

JOB DESCRIPTION

We are seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills and be able to work independently and as part of a team to deliver high-quality support to our customers.

ACTIVITIES & RESPONSIBILITIES


•Provide technical support to customers via phone, email, and chat.

•Troubleshoot and resolve software issues in a timely and efficient manner.

•Document and track customer issues and resolutions.

•Escalate complex issues to the appropriate team.

•Work with product development teams to identify and fix bugs.

•Stay up-to-date on the latest software releases and updates.

•Maintain a positive and professional attitude when interacting with customers.

REQUIREMENTS


•Portfolio of work that demonstrates software technical support skills and abilities Bachelor's degree in Computer Science, Information Technology, or a related field.

•2+ years of experience in software technical support.

•Strong understanding of software troubleshooting and problem-solving skills.

•Excellent communication and interpersonal skills.

•Ability to work independently and as part of a team.

•Experience with agile methodologies and tools.

•Strong customer focus and commitment to providing high-quality support.

•Experience with product management tools and methodologies (Scrum, Jira, Confluence)

•Professional English

  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Technical Support SpecialistFincantieri NexTech is seeking a skilled Software Technical Support Specialist to join our international support team.Key Responsibilities:Provide technical support to customers via phone, email, and chat.Troubleshoot and resolve software issues in a timely and efficient manner.Document and track customer issues and...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJOB DESCRIPTIONWe are seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills and...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Job Title: SW QA And Tech SupportWe are seeking a skilled Technical Support Specialist to join our team at Fincantieri NexTech.Key Responsibilities:Provide technical assistance to customers via phone, email, and chat.Identify and resolve software issues efficiently.Document customer issues and resolutions.Escalate complex issues to the appropriate...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Technical Support Position OverviewAt Fincantieri NexTech, we are looking for a highly skilled Software Technical Support Engineer to join our international agile support team. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills, with excellent communication and interpersonal skills.Key...


  • Roma, Lazio, Italia ION A tempo pieno

    Service SpecialistWe are seeking a skilled Service Specialist to join our team at ION. As a key member of our Service Management Team, you will play a vital role in delivering exceptional support and maintenance services to our customers.Key Responsibilities:Provide technical and functional support to customers through various channels, including phone,...


  • Roma, Lazio, Italia Michael Page A tempo pieno

    Job Description:Are you a skilled technical professional looking for a new challenge?Michael Page is currently seeking a Technical Support Specialist to join our team in Rome. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients, resolving issues related to mechanical and electrical products, and...


  • Roma, Lazio, Italia Fincantieri A tempo pieno

    Software Technical Support EngineerAbout the RoleFincantieri NexTech is looking for a highly skilled Software Technical Support Engineer to join our international agile support team. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills, as well as excellent communication and interpersonal skills.Key...


  • Roma, Lazio, Italia MSX International A tempo pieno

    Are you a motivated and detail-oriented individual looking to break into the automotive industry?We're seeking a Junior Automotive Technical Support Specialist to join our team at MSX International.Your key responsibilities will include:Providing technical support to partner workshopsApplying your engineering background to resolve complex issuesCommunicating...


  • Roma, Lazio, Italia Manning Global Ag A tempo pieno

    Job OverviewManning Global Ag is seeking a highly skilled Technical Desktop Support Specialist to join their team in Italy.Responsibilities:Provide full desktop support on client-side systems, including software installation, debugging, and configuration.Install, configure, debug, and troubleshoot mobile phone software.Reinstall desktop systems, configure,...


  • Roma, Lazio, Italia Ion A tempo pieno

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Ion. As a key member of our Service Management Team, you will play a vital role in delivering exceptional support services to our customers.Key Responsibilities:Respond to customer inquiries relating to technical and...


  • Roma, Lazio, Italia Strapi A tempo pieno

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Strapi. As a Support Engineer, you will be responsible for providing exceptional technical support to our community users and clients, ensuring they have a seamless experience with our digital content management platform.Key Responsibilities:Provide technical...


  • Roma, Lazio, Italia MSX International A tempo pieno

    Automotive Technical Support RoleWe are seeking a highly skilled and motivated individual to join our Technical Department as an Automotive Technical Support Specialist. As part of our MSX Talents Acquisition Program, we are looking for a young degree student with a passion for the automotive industry to provide technical support to our partner workshops.Key...


  • Roma, Lazio, Italia Alstom A tempo pieno

    We are seeking a skilled Maintenance Technical Support Specialist to join our team at Alstom Ferroviaria SpA. As a key member of our Services Signalling Business Unit, you will provide technical support to maintenance activities on Trackside signalling products operated by our domestic and international customers.The ideal candidate will have a strong...


  • Roma, Lazio, Italia MSX INTERNATIONAL A tempo pieno

    Key Responsibilities:We are seeking a highly skilled Automotive Technical Support Specialist to join our team. As a key member of our Technical Department, you will be responsible for providing technical support to our partner workshops.Key Tasks:Receiving and analyzing technical support requests via ticketing serviceStudying the history of technical work on...


  • Roma, Lazio, Italia Infuse A tempo pieno

    Job Summary:We are seeking a skilled Technical Support Specialist to join our dynamic team at Infuse. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, addressing their queries and technical issues with professionalism and empathy.Key Responsibilities: Provide prompt and effective Level 1...


  • Roma, Lazio, Italia MSX INTERNATIONAL A tempo pieno

    Automotive Technical Support RoleWe are seeking a highly skilled Automotive Technical Support Specialist to join our team at MSX International. As a key member of our Technical Department, you will be responsible for providing technical support to our partner workshops and clients in the automotive industry.Key Responsibilities:Receiving and responding to...


  • Roma, Lazio, Italia MSX International A tempo pieno

    Automotive Technical Support RoleWe are seeking a highly skilled and motivated individual to join our team as an Automotive Technical Support Specialist. As part of MSX International, you will be working closely with our partner workshops to provide technical support and solutions for cars and commercial vehicles.Your key responsibilities will...


  • Roma, Lazio, Italia MSX INTERNATIONAL A tempo pieno

    About the RoleWe are seeking a highly motivated and detail-oriented Automotive Technical Support Specialist to join our team at MSX International.The ideal candidate will have a strong background in Engineering and a passion for the automotive industry. As a member of our Technical Department, you will work closely with partner workshops to resolve technical...


  • Roma, Lazio, Italia MSX INTERNATIONAL A tempo pieno

    Job SummaryWe are seeking a highly skilled Automotive Technical Support Specialist to join our team at MSX International. This is a fantastic opportunity for an individual with a strong background in automotive technology and excellent communication skills to work closely with partner workshops and provide technical support to customers.About the RoleThe...


  • Roma, Lazio, Italia Serco A tempo pieno

    Job OverviewSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. We are currently searching for an experienced and dynamic Technical Support Specialist to join our international team in...