Exceptional Guest Experience Agent

4 settimane fa


Florence, Toscana, Italia Sonder A tempo pieno

Sonder is revolutionizing the hospitality industry through innovative, tech-powered service and thoughtfully designed accommodations combined into one seamlessly managed experience. This dynamic approach was officially launched in 2014, making a world of better stays accessible to all with various accommodation options — from rooms to suites and apartments — found in over 40 cities across 10 countries and three continents. Sonder's cutting-edge app empowers guests by providing self-service features and 24/7 on-the-ground support at their fingertips. From simple check-in processes to boutique bathroom amenities, we bring the best of a hotel without any formality.

Our Exceptional Guest Experience Agents are the face of Sonder and embody our leadership principle of 'Extend Hospitality to All'. This role is perfect for individuals who thrive on interacting with guests, finding creative solutions to problems, and delivering exceptional customer experiences. You are a detail-oriented individual who excels in team environments, supports colleagues, and satisfies guest requests throughout the day. If you're ready for an evolving and fast-paced environment focused on delivering amazing guest experiences, we'd love to hear from you.



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