Front Desk Ambassador
2 giorni fa
About the Role
We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at Accorhotel. As a key member of our front office staff, you will be the first point of contact for our guests, providing them with a warm welcome and setting the tone for their stay.
Job Responsibilities
- Welcome and check-in guests, ensuring a seamless and personalized experience.
- Manage the efficient handling of guest arrivals and departures, including processing payments and resolving any issues that may arise.
- Collaborate with our teams to maintain high occupancy levels and ensure exceptional service standards.
- Ensure accurate data entry and generate daily reports for all departments, adhering to our standard operating procedures.
- Provide expert knowledge on local attractions, restaurants, and events, helping our guests make the most of their stay.
Requirements
- Prior experience with Micros Fidelio Opera or similar front desk operating systems is essential.
- A passion for delivering exceptional guest experiences and exceeding expectations is crucial.
- Excellent organizational and communication skills, with a strong attention to detail.
What We Offer
We offer a competitive salary of $45,000 per year, reflecting the importance of this role in providing an outstanding guest experience. This full-time position offers opportunities for career growth and professional development within a dynamic and supportive team environment.
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