Front Desk Ambassador for a Luxury Hotel

5 giorni fa


Florence, Toscana, Italia Accor A tempo pieno

Are you looking for a role where you can showcase your exceptional hospitality skills and make a lasting impression on our guests?

We are seeking a charismatic Front Desk Ambassador to join our team at The Hoxton in Florence, Italy.

About Us

The Hoxton is a unique boutique hotel brand that offers a stylish and welcoming atmosphere for our guests. Our hotels are designed to feel like homes away from home, with vibrant public spaces and comfortable rooms.

Your Role

As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for creating a warm and inviting experience for them. You will work closely with our F&B team to ensure seamless service and anticipate our guests' needs to exceed their expectations.

Key Responsibilities

  • Provide exceptional customer service to our guests, ensuring they have a memorable stay with us.
  • Work collaboratively with the F&B team to deliver smooth service and exceed guest expectations.
  • Anticipate guest needs and proactively provide solutions to create a personalized experience.

What We're Looking For

We're looking for someone who embodies our values of being authentic, collaborative, and creative. If you're a people person with a passion for delivering exceptional service, we'd love to hear from you.

Benefits

We offer a competitive salary of €35,000 per year, plus excellent discounts across The Hoxton and the global Ennismore family. You'll also receive a comprehensive benefits package, including time off to volunteer with one of our partner charities and regular team get-togethers.

About Accor

Accor is a leading hospitality group that operates a portfolio of brands across the globe. We're committed to providing our guests with unforgettable experiences and investing in our teams to help them grow and develop their careers.



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