Data Center Chief Engineer

2 settimane fa

Milano, Lombardia, Italia Amazon A tempo pieno
About the Role

We are seeking a highly skilled and detail-oriented individual to join our Data Center Engineering Operations Team as a Data Center Chief Engineer. This role plays a critical part in maintaining the physical infrastructure that supports Amazon Web Services.

Key Responsibilities
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers.
  • Operate independently with limited direct management.
  • Assist in the design and build out of new facilities.
  • Act as an escalation point for all facilities-related issues within the data center region.
  • Perform root cause analysis of equipment failures.
  • Troubleshoot and report of facility and data server-level events.
  • Create and deploy new standard practices for Engineering Operations Technicians and vendor support teams.
  • Provide training and guidance to Engineering Operations Technicians.
  • Ensure all safety procedures are adhered to by vendor and Amazon staff.
  • Utilize internal Change Management Systems to manage building workflows.
  • MV/LV Isolation to facilitate MV maintenance.
  • Provide metric availability reporting on a weekly basis.
  • Communicate complex technical information to a non-technical audience.
Competencies
  • Ability to solve problems at their root, stepping back to understand the broader context.
  • Aptitude for troubleshooting and problem solving.
  • Ability to maintain SLAs through the implementation of proactive issue detection and immediate response.
  • Proven experience of reading SLDs and control schematics.
  • Ability to follow support procedures, system documentation, and issue tracking entries.
  • Shows good judgment and instincts in decision making.
  • Ability to prioritize in complex, fast-paced environment.
  • Ability to demonstrate their ability to take ownership of technical issues brought to them by their customer base.
Physical Requirements
  • Work at heights and from ladders.
  • Perform physical tasks.
  • Work in a noisy environment with ear protection.
Minimum Requirements
  • Bachelor's degree in Electrical / Mechanical Engineering or equivalent.
  • Strong working knowledge and experience of the purpose and infrastructure of a Data Center.
  • Full EU driving license.
  • Experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities.
  • Project Management experience.

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