Tech Support Internship Italy

1 settimana fa


Bergamo, Lombardia, Italia team A tempo pieno

Team.blue is a leading digital presence and enablement tools provider in Europe, offering services such as domains, hosting, email, VPS, and applications to over 2 million customers across the continent.

We are seeking a passionate Tech Support Internship Italy to join our team located in Bergamo.

Key Responsibilities:

• Manage customer requests via phone, email, and chat

• Provide support for domains, hosting, email, and connectivity

• Analyze customer care data and report on key metrics

• Implement the Net Promoter Score system

• Utilize customer support tools and business intelligence

Requirements:

• Diploma of Technical Institute or equivalent

• Strong problem-solving skills and excellent customer communication

• Basic knowledge of connectivity

• Excellent language skills and ability to work in a team

• Basic knowledge of English

What We Offer:

• Opportunity to work with a leading digital presence and enablement tools provider

• Collaborative and dynamic work environment

• Chance to develop your technical and customer support skills



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