Tech Support Internship Italy
1 settimana fa
Team.blue is a leading digital presence and enablement tools provider in Europe, offering services such as domains, hosting, email, VPS, and applications to over 2 million customers across the continent.
We are seeking a passionate Tech Support Internship Italy to join our team located in Bergamo.
Key Responsibilities:
• Manage customer requests via phone, email, and chat
• Provide support for domains, hosting, email, and connectivity
• Analyze customer care data and report on key metrics
• Implement the Net Promoter Score system
• Utilize customer support tools and business intelligence
Requirements:
• Diploma of Technical Institute or equivalent
• Strong problem-solving skills and excellent customer communication
• Basic knowledge of connectivity
• Excellent language skills and ability to work in a team
• Basic knowledge of English
What We Offer:
• Opportunity to work with a leading digital presence and enablement tools provider
• Collaborative and dynamic work environment
• Chance to develop your technical and customer support skills
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