Payment System Support Specialist
2 mesi fa
At Alpitronic, we are seeking a highly skilled Payment System Support Specialist to join our dynamic team. As a key member of our support team, you will be responsible for providing top-notch support to our customers and ensuring the smooth operation of our payment systems.
Responsibilities:- Provide expert-level support for payment terminal-related issues
- Remotely troubleshoot and resolve payment system issues
- Develop and maintain documentation for remote support colleagues
- Identify and report bugs to software development and suppliers
- Collaborate with application development to summarize requirements
- Completed technical training or equivalent experience
- Strong knowledge of network technology
- Experience in customer support in the payment industry
- Excellent analytical and customer-oriented skills
- Fluent in English
- Innovative work environment in a young and dynamic team
- High-tech projects in the future-proof sector of e-mobility
- Opportunities for advancement in a growing company
- Wide range of further training opportunities
- Attractive bonus system and performance-related pay
We are a leading company in the e-mobility sector, driving innovation and sustainability through cutting-edge technology. Our team is passionate about making a difference and creating a better future for our customers and the environment.
We are looking for individuals who share our vision and values, and are excited to contribute to our mission. If you are a motivated and talented professional looking for a new challenge, we encourage you to apply.
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