Payment System Support Specialist

1 settimana fa


Bergamo, Lombardia, Italia alpitronic A tempo pieno

YOUR RESPONSIBILITIES

  • Handles Payment Terminal Support cases
  • Remotely troubleshoots and fixes issues related to Payment Terminals
  • Creates documentation for remote support colleagues for effective configuration and troubleshooting of payment systems
  • Identifies bugs and reports them to SW development and suppliers
  • Summarizes requirements to application development

YOUR QUALIFICATIONS & SKILLS

  • Completed technical training or similar
  • Knowledge of network technology
  • Experience in customer support in the payment industry
  • Analytical thinking and customer-oriented
  • Good communication skills
  • Fluent in English

OUR COMMITMENT

  • Innovative work environment in a young, dynamic team
  • High-tech projects in the future-proof sector of e-mobility
  • Opportunities for advancement in a growing company
  • A wide range of further training opportunities
  • Attractive bonus system and performance-related pay
  • Additional company benefits

WHY ALPITRONIC

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

WHAT MAKES WORKING FOR US SPECIAL

We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact. We are a team that values innovation, collaboration and customer satisfaction.



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