Technical Support Specialist
2 settimane fa
Team.blue is a leading digital presence and enablement tools provider, offering solutions to over 2 million customers across Europe.
The selected candidate will join the Technical Support team at Customer Care Italia and be responsible for managing second-level customer support and handling sales requests.
Key Responsibilities:
- Provide second-level technical assistance via internal and external ticketing systems.
- Handle technical inquiries from customers through telephone communication.
- Manage the sales of mail and hosting products, ASSPremium, and backup recovery.
- Collaborate with PU for complex issues that cannot be resolved at the second level.
- Update Confluence documentation.
- Oversee Premium Support management.
Requirements:
- Advanced knowledge of WordPress with proven support experience.
- Knowledge of PHP and MySQL HTML.
- Strong expertise in Linux operating systems (CentOS, Ubuntu, Debian) and Linux shell (bash).
- Familiarity with standard Linux services.
- Experience with Joomla and PrestaShop.
- Fundamental knowledge of Apache and MySQL (configuration and usage).
- Solid understanding of core web protocols (HTTP/HTTPS, IMAP/POP3/SMTP, FTP).
- Expertise in SSL certificates, including concepts, issuance, and installation.
- Knowledge of DNS systems, record types, and experience using "dig" for name resolution.
- Understanding of the WHOIS system.
- Familiarity with cPanel and WHM.
- Strong knowledge of Microsoft365 products.
- Excellent analytical and problem-solving skills.
- Thorough understanding of customer satisfaction principles.
- Fluent in written and spoken Italian, good knowledge of English.
-
Payment System Support Specialist
4 settimane fa
Bergamo, Lombardia, Italia alpitronic A tempo pienoJob SummaryWe are seeking a highly skilled Payment System Support Specialist to join our team at Alpitronic. As a key member of our support team, you will be responsible for providing expert technical support to our customers and internal teams.Key ResponsibilitiesProvide technical support to customers and internal teams via phone, email, and remote...
-
Technical Support Specialist
2 settimane fa
Bergamo, Lombardia, Italia team A tempo pienoTeam.blue is a leading digital presence and enablement tools provider, offering services such as domains, hosting, email, VPS, and applications to over 2 million customers across Europe.The selected candidate will join the Technical Support team at Customer Care Italia and be responsible for managing second-level customer support and handling sales...
-
IT Support Specialist
2 settimane fa
Bergamo, Lombardia, Italia ESSS A tempo pienoJob SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at ESSS. As a Junior IT Professional, you will be responsible for providing technical support to our customers, managing computerized environments, and preparing technical documentation.Key ResponsibilitiesProvide technical support to customers through...
-
IT Support Specialist
3 settimane fa
Bergamo, Lombardia, Italia ESSS A tempo pienoJob SummaryWe are seeking a highly skilled IT professional to join our team at ESSS. As an IT Support Specialist, you will be responsible for managing our computerized environment, providing technical support to our customers, and preparing technical documentation.Key Responsibilities:Provide technical support to customers through various channels;Install,...
-
Payment System Support Specialist
1 mese fa
Bergamo, Lombardia, Italia alpitronic A tempo pienoJob Title: Payment System Support SpecialistAt Alpitronic, we are seeking a highly skilled Payment System Support Specialist to join our dynamic team. As a key member of our support team, you will be responsible for providing top-notch support to our customers and ensuring the smooth operation of our payment systems.Responsibilities:Handle Payment Terminal...
-
Aircraft Technical Training Specialist
1 settimana fa
Bergamo, Lombardia, Italia SEAS srl A tempo pienoSEAS – South East Aviation Services S.r.l. is a leading engineering services company supporting Ryanair's engineering function in Italy. We are currently seeking an experienced Aircraft Technical Training Specialist to join our team in Bergamo (BGY).About the RoleWe are looking for a highly skilled and passionate individual to deliver technical training to...
-
Payment System Support Specialist
3 settimane fa
Bergamo, Lombardia, Italia alpitronic A tempo pienoJob Title: Payment System Support SpecialistAt Alpitronic, we are seeking a highly skilled Payment System Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our customers and ensuring the smooth operation of our payment systems.Responsibilities:Provide expert-level support for...
-
Aviation Technical Training Specialist
2 mesi fa
Bergamo, Lombardia, Italia Ryanair A tempo pienoAviation Technical Training SpecialistWe are seeking a dedicated Aviation Technical Training Specialist to enhance our Engineering Training department. This role is ideal for individuals who possess a deep passion for aviation and a desire to educate others on a variety of aircraft engineering subjects. The successful candidate will play a crucial role in...
-
Aviation Technical Training Specialist
2 mesi fa
Bergamo, Lombardia, Italia Ryanair A tempo pienoAviation Technical Training SpecialistAs a result of our ongoing expansion, we are seeking a dedicated Aviation Technical Training Specialist to become a vital part of our Engineering Training division. This role is ideal for individuals who possess a deep enthusiasm for aviation and a desire to educate others on a diverse array of aircraft engineering...
-
Payment System Support Specialist
1 mese fa
Bergamo, Lombardia, Italia alpitronic A tempo pienoJob Title: Payment System Support SpecialistAt Alpitronic, we are seeking a highly skilled Payment System Support Specialist to join our dynamic team. As a key member of our support team, you will be responsible for providing top-notch support to our customers and ensuring the smooth operation of our payment systems.Responsibilities:Provide expert-level...
-
Tech Support Specialist Italy
2 settimane fa
Bergamo, Lombardia, Italia team A tempo pienoTeam.blue is a leading digital presence and enablement tools provider, offering domains, hosting, email, VPS, and applications to over 2 million customers across Europe.We are seeking a passionate Tech Support Specialist Italy to join our team located in Bergamo.Key Responsibilities:Manage customer requests via phone, email, and chat.Support customers with...
-
Payment System Support Specialist
1 mese fa
Bergamo, Lombardia, Italia alpitronic A tempo pienoJob SummaryWe are seeking a highly skilled Payment System Support Specialist to join our team at Alpitronic. As a key member of our support team, you will be responsible for providing top-notch support to our customers and ensuring the smooth operation of our payment systems.ResponsibilitiesProvide technical support for payment terminals and troubleshoot...
-
Aircraft Technical Training Specialist
2 mesi fa
Bergamo, Lombardia, Italia Ryanair A tempo pienoJob Description**Job Title:** Aircraft Technical Training Specialist**Job Summary:** We are seeking a highly skilled Aircraft Technical Training Specialist to join our Engineering Training department at Ryanair. As a key member of our team, you will be responsible for delivering high-quality technical training to our engineering staff, ensuring they meet the...
-
Aircraft Technical Training Specialist
2 mesi fa
Bergamo, Lombardia, Italia Ryanair A tempo pienoJob Description**Job Title:** Aircraft Technical Training Specialist**Job Summary:** We are seeking a highly skilled Aircraft Technical Training Specialist to join our Engineering Training department at Ryanair. As a key member of our team, you will be responsible for delivering high-quality technical training to our engineering staff, ensuring they meet the...
-
Payment System Support Specialist
2 settimane fa
Bergamo, Lombardia, Italia alpitronic A tempo pienoJob SummaryWe are seeking a skilled Payment System Support Specialist to join our team. As a key member of our support team, you will be responsible for handling Payment Terminal Support cases, remotely troubleshooting and fixing issues related to Payment Terminals, and creating documentation for remote support colleagues.Key ResponsibilitiesHandles Payment...
-
Aircraft Technical Training Specialist
2 settimane fa
Bergamo, Lombardia, Italia SEAS srl A tempo pienoSEAS – South East Aviation Services S.r.l. is a leading engineering services company supporting Ryanair's engineering function in Italy. We are currently seeking an experienced Aircraft Technical Training Specialist to join our team in Bergamo (BGY).Key ResponsibilitiesThe successful candidate will be responsible for delivering high-quality technical...
-
Tech Support Specialist Italy
2 settimane fa
Bergamo, Lombardia, Italia team A tempo pienoCombell Group is a leading hosting provider in Europe, offering digital presence and enablement tools to over 2 million customers across the continent. We are looking for a passionate Tech Support Specialist Italy to join our team in Bergamo.Key Responsibilities:Managing customer requests by phone, email, and chatSupporting customer requests regarding...
-
Aviation Technical Training Specialist
2 mesi fa
Bergamo, Lombardia, Italia Ryanair A tempo pienoAviation Technical Training SpecialistWe are seeking a dedicated Aviation Technical Training Specialist to enhance our Engineering Training department. This role is ideal for individuals who are enthusiastic about aviation and have a strong desire to educate others on various aircraft engineering subjects. The successful candidate will serve as a training...
-
Aviation Support Specialist
1 settimana fa
Bergamo, Lombardia, Italia SEAS srl A tempo pienoJob Summary:SEAS srl is seeking a highly motivated and detail-oriented Aviation Support Specialist to join our team at BGY. As a key member of our operations team, you will be responsible for assisting aircraft maintenance personnel in various tasks.Key Responsibilities:Assist aircraft maintenance personnel in maintenance activitiesPerform routine duties...
-
Sales Support Specialist
2 settimane fa
Bergamo, Lombardia, Italia ABB Schweiz AG A tempo pienoSales Support Specialist Job DescriptionA challenging opportunity has arisen for a Sales Support Specialist to join our team at ABB Schweiz AG. As a Sales Support Specialist, you will play a crucial role in ensuring smooth sales operations and customer satisfaction.Key Responsibilities:Provide assistance and support to the sales organization by responding to...