Customer Service Representative

4 settimane fa


Trieste, Friuli Venezia Giulia, Italia Massage Envy Franchising, Llc A tempo pieno

About the Role:

As a Customer Service Representative at Massage Envy Venice, you will be the face of our brand, providing exceptional service to our clients and helping them achieve their wellness goals. You will be responsible for promoting the value of Total Body Care, educating clients on new and expanded services, and selling the Massage Envy Wellness Program. Your excellent communication skills and ability to multitask will make you a valuable asset to our team.

Key Responsibilities:

Provide outstanding customer service and help clients feel valued and understood
Promote the value of Total Body Care and sell the Massage Envy Wellness Program
Educate clients on new and expanded services and book appointments for future services
Support clinic flow by greeting clients, scheduling services, and addressing questions

What We Offer:

Competitive hourly rate with monthly commission bonuses
One week paid vacation for full-time employees, increasing with tenure
Employee referral bonus program
Employee Assistance Program
Flexible schedule for a better work-life balance
In-depth product and service training
Free massage, skincare, or stretch service each month
30% off all products

Requirements:

High school diploma or equivalent
Previous retail or sales experience preferred
Critical thinking and excellent math and computer skills
Ability to multitask and establish positive relationships with clients
General knowledge of massage and skin care services

Why Join Us:

At Massage Envy Venice, we are committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. We offer a supportive and caring community that strives to celebrate individuality and share knowledge. If you're passionate about helping others and committed to excellence, we'd love to hear from you.



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