Luxury Food and Beverage Service Leader
1 giorno fa
About Four Seasons: We are a collective of individuals who strive to deliver exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves.
At Four Seasons, we understand that creating impressions that will stay with our guests for a lifetime comes from truly connecting to the people and the world around us. Whether you work with us or stay with us, we believe life is richer when we genuinely connect with others.
About the location: Our historic Hotel in Florence is an urban retreat steeped in historic beauty. Stroll through the city's biggest private garden – a tranquil haven of statues, fountains, and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa, is just steps away from the cultural heart of Florence.
About the role: The Food & Beverage Service Leader provides exceptional quality and service to our guests. In this role, you will be tasked with delivering an expertly served beverage or dining experience; anticipating the guests' needs; offering suggestions; and responding urgently and appropriately to guest concerns and requests.
Key Responsibilities:
- Provide an enjoyable dining experience through excellence in quality, professionalism, and friendliness.
- Anticipate guest needs and satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Describe the menu and provide detailed information about each item.
- Present bills and accept payments.
- Assist in clearing and resetting tables according to service standards
Requirements:
- An outgoing personality and a can-do approach to an assigned task
- High level of understanding and knowledge of food and wine
- Background in Luxury Resort and Hotel considered an asset
- Fluency in English and Italian
What We Offer:
- Competitive Salary of €55,000 - €65,000 per year
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resorts
- Complimentary Dry Cleaning for Employee Uniforms
- Employee Meals
Schedule & Hours:
This position is based at the Four Seasons Hotel Florence and the contract is seasonal. You must possess the legal right to work in Italy at the time of application
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