Italian Speaking Customer Service Representative in Lisbon, Portugal Opportunity

1 settimana fa


Roma, Lazio, Italia ELIKYA RECRUITMENT A tempo pieno

Are you a motivated and customer-focused individual with excellent Italian language skills? We are seeking a skilled Customer Service Advisor to join our team in Lisbon, Portugal.

About the Opportunity

We are one of the largest insurance companies in Europe and the Americas, and we offer a fantastic opportunity to work with us in Lisbon, Portugal.

About the Role

As a Customer Service Advisor, you will be the first point of contact for our customers and will be responsible for resolving their queries by phone and/or email.

What You Will Be Doing

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Providing exceptional customer service to our clients.

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Identifying customer needs and resolving their queries in a timely and professional manner.

Requirements

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Native Italian speaker with a C2 level of proficiency.

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Good level of English (B2 minimum) for training purposes.

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Ability to multitask and handle multiple customer queries simultaneously.

Benefits

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Accommodation provided in Lisbon, Portugal.

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Assistance in obtaining a Portuguese social security number and opening a bank account.

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Fixed and variable bonuses.

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Meal allowance (food card).

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Full-time contract (40 hours per week / 8 hours per day / 2 days off).

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Ongoing training provided by the company.

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Private medical insurance.

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22 days of paid vacation + public holidays.

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Career evolution opportunities.

Eligibility

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European passport or identity card.

Next Steps

Apply now to be considered for this exciting opportunity.



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