Software Development Engineer
2 settimane fa
About the Role
We are seeking a dedicated candidate for the role of CS Software Engineer for our Customer Service (CS) department at Swisslog.
The purpose of this role is to design and develop software solutions and customizations to our Swisslog software solutions for our customers.
In this role, you will work closely in teams and have a customer-facing role with a significant impact on our customers' experience.
You will be part of our Software Service team, located in Italy.
Key Responsibilities
- You will support the continuous development of our software systems in terms of enhancements, bug fixes, and optimizations by a common way of working and efficient software development.
- You will support in the software design, implementation, and testing phase of the projects and take responsibility for documentation throughout the process.
- You will understand and analyze recurring customer challenges and identify possible solutions to minimize challenges in the software area.
- You will work together with the team to have customer responsibility and work towards enhancing and intensifying the customer relationship with Swisslog.
- You will need to actively collaborate with your team and on occasion support with handling support calls from customers or urgent onsite support at customer sites.
- You will also support with testing and integration, both onsite at customer locations and in-house.
Requirements
- Maranello, Italy
- Swisslog, hybrid
- Software Development
- Permanent Position
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