Customer Service Representative

3 settimane fa


Milano, Lombardia, Italia Amazon A tempo pieno
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Customer Service Associate. As a key member of our logistics team, you will be responsible for ensuring seamless delivery experiences for our customers.

Key Responsibilities
  • Investigate and resolve delivery issues in a timely and professional manner
  • Collaborate with Amazon logistics and delivery partners to ensure efficient delivery processes
  • Provide exceptional customer service via phone and email
  • Assist with internal communications and contribute to continuous improvement initiatives
What You'll Need
  • Relevant experience in customer-facing roles or logistics
  • Advanced proficiency in Italian and proficiency in English
  • Excellent problem-solving and communication skills
About Amazon

Amazon is an equal opportunities employer, committed to diversity and inclusion. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills, and value your passion to discover, invent, simplify and build.



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