Customer Service Representative

2 settimane fa


Milano, Lombardia, Italia Sun Chemical A tempo pieno
Job Title: Customer Service

At Sun Chemical, we are seeking a highly skilled and experienced Customer Service professional to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Responsibilities:
  • Order Management: Process customer orders, ensuring accurate and timely delivery of products.
  • Export Operations: Manage export procedures, including documentation, customs clearance, and shipping.
  • Customer Communication: Respond to customer inquiries, resolve issues, and provide proactive support to ensure customer satisfaction.
  • Trade Compliance: Ensure compliance with all relevant trade regulations, laws, and company policies.
  • Documentation: Prepare and maintain accurate and complete documentation for export operations.
  • Relationship Management: Build and maintain strong relationships with customers, shippers, and other stakeholders.
Requirements:
  • Experience: Proven experience in customer service and export operations in a manufacturing company.
  • Language Skills: Excellent communication skills in English and Italian.
  • Technical Skills: Familiarity with IT tools, such as MS Office, and SAP ERP system.
  • Soft Skills: Strong problem-solving skills, team working skills, and a customer-focused attitude.

If you are a motivated and detail-oriented individual with a passion for customer service and export operations, we encourage you to apply for this exciting opportunity.



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