EcoSure Quality Assurance Expert

4 settimane fa

Milano, Lombardia, Italia Ecolab A tempo pieno

About EcoSure


Ecolab's EcoSure division is a leading provider of quality-assurance examinations for various brand assurance programs.


We are seeking professionals to provide customized, comprehensive on-site evaluations and training to help our clients maintain the highest standards in cleanliness, guest experience, and brand protection.


Our specialists are unique safety experts on whom our clients in the hospitality industry rely.


The Role


We are looking for motivated, ambitious individuals who are ready to travel and work independently on a sub-contractor, part-time, or project basis.


The successful candidate will have excellent judgment and analytical abilities, be well-spoken, and have the ability to lead discussions with clients on business priorities in a friendly, empathetic, and professional manner.


Key Responsibilities



  • Develop and produce accurate and consistent evaluations that include written reports in English to meet the unique expectations for each client.
  • Exercise high-level judgment and discretion in evaluating the clients' business operations and service, determining and recommending areas of improvement, and determining how to best communicate findings and recommendations.
  • Utilize hospitality industry knowledge to develop and deliver meaningful and accurate summary presentations of each evaluation finding to key property/location level executives.
  • Interact with property/location management to review assessment data and independently recommend strategies and suggestions for improvement.
  • Contribute to building strong client relationships through interactions with clients' personnel in a professional manner and demonstration of industry and functional knowledge.

Requirements


We expect our contractors to have previous experience in a hospitality, tourism, retail, or other customer service leadership role within the hotel or retail sector.


Proven management success within hotels/restaurants or retail and ability to analyze and synthesize data.


Proficiency with all current Microsoft Office programs and technology, including iPad/tablet/notebook functionality.


Excellent communication skills (written and verbal) with strong analytic and presentation abilities.


Able to operate independently and without direct supervision, while adhering to strict deadlines.


Able to exercise discretion and independent judgment by using industry knowledge and fully comprehending clients' business models and needs.


Valid passport and valid driver's license required.


A willingness to travel constantly is expected, with assignments varying from one field assessment to 15 field assessments per month.


No immigration sponsorship available.


Compensation


We offer a daily rate and reimbursement for all examination-related services upon successful completion of the project.


Salary estimate: $100-$150 per day.

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