Client Manager

3 settimane fa

Roma, Lazio, Italia NTT DATA A tempo pieno

About the Role

We are seeking a highly skilled Client Manager to join our Italian Sales Team. As a Client Manager, you will be responsible for managing and growing relationships with clients across all NTT solutions and services portfolio.

Your Key Responsibilities

  • Manage and grow relationships to drive expansion and renewals across all solutions and services;
  • Understand client industry/business to be more effective in creating a trust partnership with our customers;
  • Drive client solution penetration and education;
  • Take ownership for the commercial agreement for each client;
  • Responsible for driving client satisfaction throughout the entire lifecycle of the clients' buying process;
  • Work closely with Pre-Sales team and Services team to provide the best solution/services to clients' needs;
  • Realise revenue and margin targets through a comprehensive account management and regular sales forecast;
  • Use NTT's sales tools (e.g. Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast.

Requirements

  • Relevant experience in similar role ICT market;
  • Experience in system integration business;
  • Able to manage relationships with different stakeholders in large enterprise environment;
  • Good knowledge of key business infrastructure services (Networking, Collaboration, Security; Cloud & Data Center);
  • Solid experience in negotiating with clients and technology vendors;
  • Business acumen;
  • Strong attitude to work in an account team coordinating internal and external resources to close sales opportunities;
  • Stress management;
  • Experience working with Salesforce CRM platform;
  • Good knowledge of English (written and spoken).

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organisations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

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