Front Office Representative
13 ore fa
NYX Hotels - NYX Milan is a vibrant and inspiring lifestyle hub, where every guest is welcomed by our "City Lovers" - locals who experience their city with passion and love. Our hotels are total works of art, blending creativity, art, and design to create a unique experience for our guests.
What We Offer- Temporary contract with opportunities for growth and development
- Discounts on accommodation and in Fattal Hotel Group restaurants
- Europe-wide networking via the internal employee app "LEAPP"
- Support in balancing work and family life
- Training and development programs in our Leonardo Academy
- Team events and social activities
You will be responsible for ensuring our guests feel at home by providing exceptional personal service. Your tasks will include:
- Handling check-in and check-out operations
- Managing administrative tasks
- Providing guests with information about the hotel and town of Milano
- Answering phone calls and responding to guest inquiries
We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. Your profile should include:
- Tourism studies or Bachelor's degree in Hotel Management
- At least 1-year experience as a front office agent or receptionist
- Sense of responsibility, ability to work in a team, and resistant to stress
- Flexibility in working early, late, and night shifts
- Very good language and writing skills in English and Italian, with other languages being a plus
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