Front Office Representative

13 ore fa


Milano, Lombardia, Italia Leonardo Hotels - NYX Milan A tempo pieno
About Us

NYX Hotels - NYX Milan is a vibrant and inspiring lifestyle hub, where every guest is welcomed by our "City Lovers" - locals who experience their city with passion and love. Our hotels are total works of art, blending creativity, art, and design to create a unique experience for our guests.

What We Offer
  • Temporary contract with opportunities for growth and development
  • Discounts on accommodation and in Fattal Hotel Group restaurants
  • Europe-wide networking via the internal employee app "LEAPP"
  • Support in balancing work and family life
  • Training and development programs in our Leonardo Academy
  • Team events and social activities
Your Main Duties

You will be responsible for ensuring our guests feel at home by providing exceptional personal service. Your tasks will include:

  • Handling check-in and check-out operations
  • Managing administrative tasks
  • Providing guests with information about the hotel and town of Milano
  • Answering phone calls and responding to guest inquiries
Your Profile

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. Your profile should include:

  • Tourism studies or Bachelor's degree in Hotel Management
  • At least 1-year experience as a front office agent or receptionist
  • Sense of responsibility, ability to work in a team, and resistant to stress
  • Flexibility in working early, late, and night shifts
  • Very good language and writing skills in English and Italian, with other languages being a plus


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