Energy Industry Insights Specialist

3 giorni fa


Milano, Lombardia, Italia Octopus Energy A tempo pieno

Unlocking a Sustainable Energy Future with Octopus Energy

About Us

We are Octopus Energy, a pioneering technology company transforming the energy industry. Our mission is to create a smart, sustainable energy system that benefits everyone.

Leveraging our innovative platform, licensed to support 54 million customer accounts in 17 countries, we aim to serve 100 million globally by 2027. Our Industry Analytics team sits within our Industry Implementation product group, serving as the foundation for energy industry expertise in every market.

The Role

We're seeking an Energy Industry Insights Specialist to join our Industry Analytics team. As a key member of this team, you'll be responsible for providing in-depth analysis and expertise on the energy industry, supporting the development of our industry products, and driving the transition to a net-zero future.

Your key responsibilities will include:

  • Identifying problems and taking ownership of their resolution, from root cause analysis to implementation
  • Supporting the resolution of errors and bugs in industry messages, varying by country
  • Monitoring the success of our industry products to proactively spot and resolve issues, protecting end-consumer experiences
  • Collaborating with tech, product, clients, and others to identify new features in Kraken that need to be built or enhanced
  • Gathering requirements, defining approaches, and writing pitch documents for developers to implement new projects
  • Prioritizing work that champions building purposeful, valuable solutions
  • Building and maintaining dashboards, including monitoring and alerting suites, varying by country
  • Creating frameworks and documentation to enable self-serve in the business, such as industry glossaries and process maps
About You

We're looking for someone with a deep understanding of the energy industry, specifically from a supplier perspective. Key skills and qualifications include:

  • Expertise in the energy industry of your local market
  • An eye for detail to spot and help resolve errors and bugs
  • Curiosity and passion for problem-solving
  • Data-driven and outcome-focused approach
  • Ability to work with ambiguity and define problems
  • Data skills or analytics experience, or a passion to learn
  • Data visualisation and dashboarding skills
  • Basic SQL knowledge, or a willingness to learn
  • Project management skills, including strong organisation and time management
  • A love of learning across subject areas
  • Excellent communication and teamwork skills
What We Offer

We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus a range of benefits, including

  • A comprehensive training program to develop your skills and knowledge
  • A collaborative and dynamic work environment
  • Opportunities for professional growth and development
  • A flexible working schedule and remote work options
  • A generous holiday entitlement and additional leave days
  • A competitive pension scheme and life insurance
Join Our Team

If you're passionate about the energy industry and want to make a meaningful impact, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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