Assistant Store Manager

3 giorni fa


Roma, Lazio, Italia Burberry A tempo pieno
Job Summary

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Burberry. As a key member of our retail leadership team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing sales team.

Key Responsibilities
  1. Lead Sales Team: Supervise and coach a team of sales associates to achieve sales goals and deliver exceptional customer service.
  2. Drive Sales Growth: Develop and implement strategies to drive sales growth, including category management and sales promotions.
  3. Customer Experience: Ensure that every customer interaction is exceptional, and that customers receive a personalized and engaging experience.
  4. Team Development: Develop and implement training programs to enhance the skills and knowledge of sales associates, and provide coaching and feedback to improve performance.
  5. Store Operations: Assist with the management of store operations, including inventory management, visual merchandising, and store maintenance.
  6. Performance Metrics: Monitor and analyze sales performance metrics, and develop strategies to improve sales growth and customer satisfaction.
Requirements
  1. Leadership Experience: 1-2 years of supervisory or management experience in retail sales.
  2. Customer Service: Proven ability to deliver exceptional customer service and resolve complex customer issues.
  3. Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, sales associates, and other stakeholders.
  4. Technical Skills: Advanced knowledge of POS systems and digital tools, with the ability to use technology to enhance the customer experience.
What We Offer

Burberry is an Equal Opportunities Employer and offers a competitive salary and benefits package, as well as opportunities for career growth and development.



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