Customer Success Manager
2 mesi fa
MARKT-PILOT is a fast-growing, high-tech SaaS Start Up that helps leading machine manufacturers increase revenue, profitability, and customer satisfaction through market intelligence.
Your Mission- Accompany our customers throughout their entire life cycle with our MARKT-PILOT solutions.
- Be responsible for the preparation, organization, and implementation of customer workshops.
- Independently create and present data analyses for our customers.
- Support other team members in data processing and preparation of customer appointments.
- Analyse potential churn risks to identify their causes and develop strategies for optimization in collaboration with the team.
- Be a co-responsible to deepen our customer relationships to drive or support your sales team colleagues in important upsell opportunities.
- You will receive a comprehensive onboarding tailored to you, enabling you to start directly and hit the ground running.
- You can actively influence the company's success, work closely with our customers, and ensure that they utilize our software solution to the best of its capabilities.
- You are an integral part of an international team, gaining insights into a rapidly growing B2B SaaS scale-up from day one, and can grow and develop alongside us.
- You are known for your reliability and confidence in dealing with customers.
- You bring absolute customer orientation and a service-oriented mindset.
- You enjoy working with large datasets, Excel spreadsheets, and presentations.
- You can convey complex processes in a simple manner and possess a strong customer- and data-driven mindset.
- You have successfully completed a master's degree or equivalent qualification in a technical or business-related field.
- Ideally, you have already gained several years of experience in a similar position.
- Excellent Italian and English language skills complete your profile.
- Feedback is an essential part of your work, allowing you to grow and develop personally by working towards your goals.
- Embrace, love, and co-create our modern and open start-up culture.
- Room for your creativity.
- A dynamic and agile team that supports and motivates you.
- Flexible working hours and the option to work hybrid.
- Rest is important - 30 days of vacation included.
-
Customer Success Manager
3 settimane fa
Milano, Lombardia, Italia Lexmark International, Inc. A tempo pienoJob Title: Customer Success ManagerLexmark International, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for managing the delivery of contracted Managed Services and Solutions to our clients' satisfaction.Key Responsibilities:Manage and execute a Managed...
-
Customer Success Manager
3 settimane fa
Milano, Lombardia, Italia ManpowerGroup A tempo pienoDescrizione della PosizioneIl nostro cliente è una prestigiosa realt di respiro internazionale operante nella gestione di servizi di Customer Service per conto di Aziende del settore moda e lusso. Per il potenziamento del Team Customer Success, ci hanno incaricato della Selezione di un/una:Customer Success ManagerDescrizione e Caratteristiche della...
-
Customer Success Manager
3 settimane fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This OpportunityThe Customer Success Manager is a leadership role responsible for overseeing and managing a Customer Success team at Docebo. This role focuses on driving customer satisfaction, retention, and growth by building strong relationships with customers.Key ResponsibilitiesExecute the Customer Success strategy aligned with Docebo's goals and...
-
Customer Success Manager
3 settimane fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This Opportunity:The Customer Success Manager is a key leadership role at Docebo, responsible for driving customer satisfaction, retention, and growth by building strong relationships with customers.This role contributes to the customer success strategy, ensuring effective execution and driving continuous improvement to deliver exceptional customer...
-
Customer Success Manager
4 giorni fa
Milano, Lombardia, Italia Markt-Pilot A tempo pienoWe are seeking a skilled Customer Success Manager to join our German, Italian, and US-based team at Markt-Pilot, a fast-growing SaaS start-up. Our innovative software helps leading machine manufacturers increase revenue, profitability, and customer satisfaction through market intelligence.As a Customer Success Manager, you will accompany our customers...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Market Pay A tempo pienoAbout Market PayMarket Pay is a French fintech company founded in 2016, specializing in omnichannel and international payment solutions for retailers and e-tailers. Our mission is to support the growth of retailers through innovative solutions that enhance the customer experience.Job DescriptionWe are seeking a highly skilled Customer Success Manager to lead...
-
Customer Success Manager
1 mese fa
Milano, Lombardia, Italia MARKT-PILOT A tempo pienoYour Mission:As a Customer Success Manager at MARKT-PILOT, you will be responsible for accompanying our customers throughout their entire life cycle with our MARKT-PILOT solutions. This includes preparing, organizing, and implementing customer workshops, creating and presenting data analyses, and supporting other team members in data processing and...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Market Pay A tempo pienoAbout the RoleMarket Pay is seeking a highly skilled Customer Success Manager to lead the post-sale engagement, retention, and growth of our customers. As a key member of our team, you will be responsible for building and fostering relationships with decision-makers in business, product, engineering, finance, and IT departments.Key Responsibilities:Formulate...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia MARKT-PILOT A tempo pienoBe a Part of Our Ambitious JourneyAt MARKT-PILOT, we're on a mission to revolutionize the spare parts business with our cutting-edge software. As a Customer Success Manager, you'll play a crucial role in helping our clients unlock the full potential of our solution. Your expertise will be instrumental in driving growth, improving customer satisfaction, and...
-
Customer Success Manager
3 settimane fa
Milano, Lombardia, Italia Market Pay A tempo pienoAbout Market PayMarket Pay is a French fintech company founded in 2016, specializing in omnichannel and international payment solutions for retailers and e-tailers. Our mission is to support the growth of retailers through innovative solutions that enhance the customer experience.Job DescriptionWe are seeking a highly skilled Customer Success Manager to lead...
-
Customer Success Manager
3 settimane fa
Milano, Lombardia, Italia Market Pay A tempo pienoAbout Market PayMarket Pay is a French fintech company founded in 2016. We design and provide omnichannel and international payment solutions for retailers and e-tailers. Our mission is to support the growth of retailers through our extensive range of solutions that reinvent the customer experience.Job DescriptionWe are seeking a highly skilled Customer...
-
Customer Success Manager EMEAPosition
4 giorni fa
Milano, Lombardia, Italia Dailymotion Exchange A tempo pienoCustomer Success Manager EMEAPositionDailymotion Exchange is looking for a Customer Success Manager within the Customer Success & Account Management team. This role will serve as the primary point-of-contact for advertisers and agencies, handling all campaign-related inquiries from start to finish.The ideal candidate will have a strong understanding of...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Market Pay A tempo pienoMarket Pay is a French fintech founded in 2016, providing omnichannel and international payment solutions for retailers and e-tailers. Our mission is to support the growth of retailers through our extensive range of solutions that reinvent the customer experience.As a Customer Success Manager, you will lead the post-sale engagement, retention, and growth of...
-
MPS Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia LIT Lexmark International S.r.l. A tempo pienoJob SummaryThis role is responsible for managing the delivery of contracted Managed Services and Solutions to Client's satisfaction. The Customer Success Manager will work within a Customer Focus Team to define proposed services requirements, create a Statement of Work, implement services, and manage the delivery of day-to-day operations of Post...
-
Customer Success Manager
4 settimane fa
Milano, Lombardia, Italia Ogury A tempo pienoAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Ogury. As a key member of our sales team, you will be responsible for partnering with clients to determine their campaign objectives and crafting insights-driven RFP responses.Your primary focus will be on ensuring campaign success throughout the sales cycle, working...
-
Customer Success Manager
3 settimane fa
Milano, Lombardia, Italia MARKT-PILOT A tempo pienoYour Mission:As a Customer Success Manager at MARKT-PILOT, you will be responsible for accompanying our customers throughout their entire life cycle with our MARKT-PILOT solutions. This includes preparing, organizing, and implementing customer workshops, creating and presenting data analyses, and supporting other team members in data processing and...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Ogury A tempo pienoAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Ogury. As a key member of our sales team, you will be responsible for partnering with clients to determine their campaign objectives and crafting insights-driven RFP responses.Your primary focus will be on ensuring campaign success throughout the sales cycle,...
-
Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia MARKT-PILOT A tempo pienoBe a part of MARKT-PILOT's growth journeyAs a Customer Success Manager, you will play a crucial role in helping our clients unlock the full potential of our market intelligence solutions. Your mission will be to accompany our customers throughout their entire life cycle, preparing and implementing customer workshops, creating and presenting data analyses,...
-
Customer Success Manager Lead
2 giorni fa
Milano, Lombardia, Italia LIT Lexmark International S.r.l. A tempo pienoCustomer Success Manager Job SummaryBe a key player in driving business growth and customer satisfaction as a Customer Success Manager with LIT Lexmark International S.r.l.About the RoleThis is a customer-facing position that involves managing the delivery of contracted Managed Services and Solutions to Client satisfaction. Key responsibilities include...
-
Customer Success Manager Italy
1 settimana fa
Milano, Lombardia, Italia 3Shape AS A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at 3Shape A/S. As a key member of our organization, you will play a crucial part in driving our mission to revolutionize the dental industry.Key ResponsibilitiesProvide ongoing proactive communication with 3Shape customers to foster their engagement with our...