Continuous Improvement Analyst for LEAP Team

2 settimane fa


Milano, Lombardia, Italia Amazon EU SARL (Italy Branch) A tempo pieno

The Learning and Development division within Amazon EU Operations is seeking to enhance its LEAP (Learning Excellence, Analytics, and Projects) team by adding a Continuous Improvement Analyst.

This pivotal role will be situated at Amazon's Corporate Office in Milan.


In this dynamic position, you will collaborate with various segments of the LEAP team, including Metrics, Data Science, and Projects, as well as the wider EU Customer Fulfillment L&D team. A willingness to learn rapidly and adapt is essential.

This role is ideal for individuals who are eager to grow, possess strong organizational skills, and have a keen eye for detail and data management.

You will report directly to the head of the LEAP team.


At Amazon, we embrace the philosophy that every day is day one. If you excel in a fast-paced and challenging environment, you will find a fitting opportunity here: we are constantly evolving, treating each day as a new beginning.

This mindset has fueled our success and will continue to propel us ahead of the competition. You could be a vital part of this journey.


Key Responsibilities:

  • Assist in the development and upkeep of the LEAP team project portfolio using Asana.
  • Monitor LEAP projects, gather updates, and compile a comprehensive portfolio report for key stakeholders on a monthly basis.
  • Establish a LEAP Wiki, ensuring alignment with the latest standards and project developments.
  • Design new LEAP dashboards utilizing Quicksight.
  • Support LEAP team members in organizing events and training sessions.
  • Develop a newsletter to disseminate information and celebrate team achievements.


BASIC QUALIFICATIONS:

  • Proven ability to manage and present data accurately.
  • Fluency in spoken and written English.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).


PREFERRED QUALIFICATIONS:

  • Effective communication skills, both verbal and written, with an emphasis on active listening.
  • Strong relationship-building and organizational capabilities are essential.
  • Problem-solving skills with an analytical and solution-oriented mindset.
  • Basic knowledge of HTML and experience with PowerBI/QuickSight.


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