E-commerce Product Strategist
1 giorno fa
Job Opportunity
We are seeking an experienced E-commerce Product Owner to join our Worldwide Omnichannel department in Rome. As a key member of our team, you will be responsible for building the E-Commerce product strategy and roadmap, driving revenue growth, elevating the Digital Customer Experience, and increasing customer lifetime value.
Main Responsibilities
- Develop and launch new functionalities and optimize existing ones related to purchase, services, delivery, and after-purchase, based on shopping behaviors, checkout funnel, and NPS post-purchase and post-delivery.
- Collaborate with business stakeholders to define and align on digital product vision and strategic direction.
- Identify business challenges, analyze shopping behaviors, checkout funnel, and NPS to launch new functionalities and optimize existing ones mainly related to purchase & payments, online services, online orders, checkout, delivery, and after-purchase.
- Build the product strategy and roadmap, manage the product backlog prioritization, and achieve maximum value for the product.
- Communicate product vision, roadmap, and priorities, as well as KPIs benefits and results to internal and external stakeholders, technical teams, and other audiences.
- Work closely with cross-functional and cross-market teams, as well as other agile teams, including development and design, to deliver unique experiences.
- Monitor industry developments, focusing on the luxury industry, and develop a deep understanding of how client behaviors are evolving and how it changes the meaning of luxury servicing.
- Apply Agile-Lean principles and methodologies, developing product incrementally by looping feedback as it gets built and released, and continuously improving processes.
- Adapt product features to local specificities, manage prioritization, roll out, and reporting, and engage with local market teams worldwide.
Requirements
- Product Management and Technical product development experience, ideally in Agile environments.
- Solid knowledge and experience on Agile-Lean principles and practices.
- Modern leadership and management skills.
- Global scope understanding, with knowledge of local specificities and Omnichannel features.
- Broad knowledge of the E-commerce ecosystem, experience in retail and Omnichannel environments is a plus.
- Fluency in English and Italian.
- Strong communication skills across technical and non-technical stakeholders.
- Analytical mindset, with experience in making data-driven decisions.
- Ability to work with teams at all levels of the organization and manage conflicting needs of stakeholders.
- Proactive in providing new ideas and solutions.
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