Retail Floor Lead
1 settimana fa
Vuori, Inc. is seeking a Retail Floor Lead - Visual Merchandising to join our team. As a key member of our retail sales team, you will be responsible for leading by example, forging connections with customers, and communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook.
Key Responsibilities:- Create an unforgettable customer experience by working with the sales team to ensure each customer receives the best experience possible.
- Take ownership of the sales floor and sales team to ensure customer experience is the first priority.
- Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
- Forge lasting relationships with customers by engaging with them about product details, new product and replenishment, and invite them to upcoming events.
- Be knowledgeable on what's new and what's selling well and shares with both the customer and team.
- Lead the team on the day-to-day operations of the store when the Store Manager or Assistant Store Manager is not in.
- Motivate the sales team and achieves sales goals in a team-based commission environment.
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Lead the team in the completion of projects while keeping the focus on customer experience.
- Communicate inventory needs to support the business goal.
- Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
- Must be a leader in punctuality and attendance, adhering to scheduled shifts.
- Ability to develop relationships with customers and colleagues.
- Customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to quickly learn new procedures and processes.
- Strong organizational skills and follow-through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability, and initiative.
- Eager to develop new skills and responsive to feedback.
- Pay Range: $19.00 - $21.00/hour + Team Pooled Commission
- Health Insurance
- Paid Time Off
- Employee Discount
- 401(k)
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