Sales Team Lead
5 giorni fa
Key Responsibilities:
We are seeking a proactive and dynamic people manager to lead our Sales Team as a Team Lead, Sales.
As the primary conduit between the Product Sales Manager, Regional merchant team, product brands, and customers, you will supervise, mentor, and develop a cross-functional sales team to create a luxury service experience for our customers.
You will demonstrate the ability to lead and role model our highest standard of service quality, enhancing selling and the customer experience.
Key Performance Indicators:
- Drive sales and increase team productivity
- Partner with the Platinum Services team to enhance the customer experience
- Ensure team goals and objectives are focused on customer experience and productivity targets
- Supervise sales floor and manage team visibility for optimal staffing and floor coverage
- Encourage team to meet or exceed location sales and profitability targets
Requirements:
- Degree or equivalent combination of education and work experience
- 4+ years' experience in the luxury detail, with team leadership experience in retail or service industry preferred
- Strong interpersonal skills and ability to work well with people at various levels
- Outgoing and assertive personality, with a desire to lead and inspire teams
- Passion for the brands and products represented
- Good communication skills, both spoken and written
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