Home Health Care Sales Representative
4 settimane fa
The Business Development Manager - Home Care will be responsible for developing business partnerships that generate home health referral growth by making effective sales contacts, calls, and presentations. This role serves as the agency staff representative with physicians, facilities, discharge planners, and community agencies and is responsible for the overall development and referral growth of the assigned territory.
Key Responsibilities:
- Develop and implement quarterly and annual territory plans to achieve growth goals and to implement agreed-upon strategies and actions.
- Develop business relationships with providers by making effective sales calls and presentations to targeted referral sources.
- Maintain professional and clinical knowledge of provider services and act as a liaison between referral partners and the agency to communicate information about new products, programs, and service delivery.
- Meet with patients and families to discuss home care services, individual needs/concerns, and manage expectations as needed.
- Take the initiative in building relationships within the Intake department and with the appropriate patient care resources staff to assure effective communication with referral sources and internal stakeholders.
- Update and maintain customer and competitor profiles, logs daily call activity, and documents plans for follow-up activities with referral sources.
- Serve as agency staff liaison with physicians, facility nurses, social workers, discharge planners, and community agencies; works with various community agencies to facilitate the delivery of appropriate services for potential patients.
- Participate in marketing efforts as requested by the Director of Business Development, including physician calls, lunch and learns, health fairs, and CEU programs for healthcare providers.
- Prepare monthly tracking reports on referral sources and keeps the agency informed of key marketplace changes relating to providers and competitors.
Requirements:
- Bachelor's degree in marketing or related field or equivalent professional experience.
- Minimum of two (2) years of experience in home care sales or related industry with a proven record of achieving incremental growth in direct sales.
- Proficient in using Microsoft programs for internal and external communications, presentations, database tracking/reporting, and spreadsheet applications.
- Proficiency in using a CRM solution is preferred.
- Excellent oral communication skills.
- Self-directed and able to work with little supervision.
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