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Fraud Prevention Specialist

2 mesi fa

Milano, Lombardia, Italia Awin A tempo pieno
About the Role

We are seeking a highly skilled Fraud Prevention Specialist to join our team at Awin. As a key member of our fraud prevention team, you will play a critical role in driving and executing the development and implementation of robust anti-fraud procedures.

Key Responsibilities
  • Conduct regular audits of new publisher registrations and communications to ensure compliance and authenticity.
  • Identify and address anomalies in publisher payments on Awin and ShareASale platforms.
  • Develop and implement comprehensive fraud detection and prevention measures and tools.
  • Maintain detailed records of fraud management activities and sanctions.
  • Collaborate with team members and stakeholders to enhance processes and quality of operations.
Requirements
  • At least 2 years' experience in customer service and/or fraud investigations.
  • Relevant experience in an online setting, with familiarity with digital platforms and e-commerce environments.
  • Excellent client service skills, with a track record of proactivity and a proven ability to enhance client performance.
  • Strong time management skills and the flexibility to adapt to changing circumstances and challenges.
  • Ability to manage multiple projects simultaneously in a fast-paced setting.
What We Offer
  • A flexible four-day Flexi-Week at full pay, with no reduction to your annual holiday allowance.
  • A monthly allowance to cover part of your running costs, as well as support for setting up your remote workspace.
  • Access to our extensive training suite, Awin Academy, to support your professional and personal development.