Customer Service Coordinator

2 settimane fa


Roma, Lazio, Italia Cmacgm A tempo pieno

Job Summary: We are seeking a highly skilled Customer Service Coordinator to join our team at CMA CGM. As a key member of our customer service team, you will be responsible for managing transportation chains and providing exceptional customer service to our global network.

Key Responsibilities:

  • Coordinating customer transportation orders and demanding documents
  • Learning how to handle dangerous goods and other special cargo shipments
  • Investigating and resolving transportation issues
  • Implementing and developing customer relationships
  • Supporting customers in their various inquiries as a customer service representative
  • Learning country and port-specific rules and regulations

Requirements:

  • Experience in customer service in an international environment
  • 2-3 years' working experience in shipping or logistics is an advantage
  • Team player with a sense of responsibility
  • Ability to thrive in a fast-paced working environment
  • Strong problem-solving skills
  • Effective communication in good Lithuanian and English
  • Basic skills in MS Office and adaptability to new information systems

What We Offer:

  • Opportunity to develop and grow among us as a transport professional
  • Work as part of an international transport chain together with various stakeholders

About Us:

CMA CGM is a global leader in shipping and logistics, serving more than 420 ports around the world on five continents. We are committed to the energy transition in shipping and have set a target to become Net Zero Carbon by 2050.



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