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Customer Service Facility Manager

2 mesi fa

Milano, Lombardia, Italia Tn Italy A tempo pieno

Job Title: Customer Service Facility Manager

About the Role:

As a Customer Service Facility Manager at Tn Italy, you will be responsible for providing exceptional customer care and support to our clients. Your primary focus will be on managing customer relationships, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Customer Care: Provide timely and effective support to customers through various communication channels, including phone, email, and chat.
  • Issue Resolution: Identify and resolve customer complaints and issues in a professional and courteous manner.
  • Relationship Management: Build and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Process Improvement: Collaborate with the team to identify areas for process improvement and implement changes to enhance customer experience.

Requirements:

  • Education: High school diploma or equivalent required.
  • Language Skills: Proficient in Italian and English languages.
  • Communication Skills: Excellent verbal and written communication skills.
  • Customer Service Skills: Proven customer service experience and skills.

Work Environment:

As a Customer Service Facility Manager, you will work in a dynamic and fast-paced environment. You will be required to work in a team and collaborate with colleagues to achieve customer satisfaction.

What We Offer:

  • Competitive Salary: We offer a competitive salary package.
  • Opportunities for Growth: We provide opportunities for growth and professional development.
  • Collaborative Environment: We foster a collaborative and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual, please submit your application to join our team.