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Field Sales Specialist QC South Italy

2 mesi fa

Segrate, Lombardia, Italia Bio-Rad Laboratories, Inc. A tempo pieno
About the Role

We are seeking a highly skilled Field Sales Specialist to join our team in South Italy. As a Field Sales Specialist, you will be responsible for providing specialist and technical field support to customers, focusing on Quality System solutions. You will work closely with Account Managers and the sales team to sell more, and provide pre-sales activities such as demos, presentations, and pre-installation meetings. You will also provide application support on the field, IT connectivity, and customer trainings to ensure customers can properly use Bio-Rad Quality controls and systems solutions to generate quality results.

Key Responsibilities
  • Support Account-and Key Account Managers by analyzing customers' technical or organizational difficulties and needs, and by elaborating relevant projects.
  • Recommend technical solutions, including answering customers' questions about the use of Quality System solutions, on site or by remote access. Organize and conduct demos.
  • Organize and execute hardware and software set-up and on-site customer trainings.
  • Explain technical solutions and benefits, help customers in implementing the Quality System solutions by supporting the installation and go live process (reagents, software, LIS connection, hardware, and software connectivity).
  • Support the Sales Team and Distributors' sales activities to ensure territory and regional sales targets are achieved.
  • Provide field application support when required and requested by the Customer Technical Support team and/or the customers.
  • Document all the activities and additional information gathered in CRM Salesforce.
  • Collect feedback from the field and information on the product line e.g., application, hardware and software features requested by customers and/or provided by competition and report information in SFDC.
Requirements
  • Scientific background coupled with business acumen.
  • 2 or more years of experience in the healthcare sector (IVD company, healthcare industry, hospitals laboratory, CoreLab, medical device market).
  • Experience with diagnostic laboratory environment (instruments, software, workflow).
  • Basic experience or aptitude for the IT solutions present in a Laboratory of Clinical Medicine (middleware, LIS, IVD software), connectivity and statistics.
  • Ability to identify customer needs and elaborate relevant technical solutions based on Bio-Rad's product portfolio.
  • Very good demonstrating and presenting skills.
  • Ability to prioritize multiple high priority activities.
  • Analytical and problem-solving approach.
What We Offer
  • Competitive salary.
  • Extra-professional injury insurance.
  • Private Health Care Services.
  • Employment Pension Plan.
  • Quarterly commission plan.
  • Annual salary review.
  • Loyalty award.
  • Employee Referral Program with remarkable referral bonus.
  • Company car with private usage under company global and local policies.
About Us

For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.