Analytical Instrumentation Specialist
6 giorni fa
**About the Company**
Bruker is a leading analytical instrumentation company with a strong presence in research and development. Our systems and instruments are designed to improve product safety, accelerate time-to-market, and support industries in enhancing quality of life.
Job Overview:
We are seeking an experienced Field Service Engineer to join our Customer Service team in Rome. The successful candidate will provide expert technical expertise in installation, commissioning, maintenance, fault-finding, and customer support for our products.
Responsibilities:
- Familiarize yourself with specific instrumentation prior to installation from issued documentation and/or participate in the final testing process in the factory.
- Liaise with customers and colleagues in the site planning process prior to installation.
- Inspect, install, set up, test, and achieve specifications of systems and accessories at customers' sites, and deliver basic operator training.
- Carry out breakdown and planned maintenance at customers' sites.
- Provide technical, software, and application-related support and assistance to customers and to colleagues, either directly or by remote diagnosis.
- Carry out procedures necessary to validate systems to certifiable standards.
- Provide technical input to the sales team in non-routine sales cases.
Qualifications:
- Qualification in Electronic Engineering, Microbiology, or Biology or Biotechnology or Bio-Chemistry or similar level of knowledge and skill gained by practical experience in the Mass Spectrometry field is a clear advantage.
- Solid technical or scientific background gained in industry or academia with proven ability of continuous learning in a rapidly advancing technological area.
- Experience in Field service work and ability to build relationships through inspiring trust and confidence.
- Current driving license valid in Italy.
- No visa restriction preventing travel in the USA or EU.
- Good computer literacy, including familiarity with data system hardware and industry-standard operating systems.
- Self-motivation and ability to work in an individual role, yet a Team Player to work towards common goals.
- Ability to communicate effectively at all levels with good spoken and written English and Italian.
Salary and Benefits:
The estimated salary for this position is €60,000 - €80,000 per year, depending on experience. Bruker offers a comprehensive benefits package, including health insurance, pension plan, and paid vacation time.
About the Location:
The position is home office based, preferably around Rome. Good travel connections, as well as international travel opportunities, are essential for this role.
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