Customer Service Liaison

2 giorni fa


Sesto San Giovanni, Lombardia, Italia Abb Schweiz Ag A tempo pieno
About the Role

We are seeking a highly skilled Customer Support Specialist to join our Robotics Customer Care team located in Sesto San Giovanni (Milan).

Responsibilities
  • Handle customer orders for robots, agreements, services, and training, ensuring accuracy and correctness of data.
  • Manage contact with suppliers and factories, and work closely with Business and Sales teams.
  • Take care of customer requests and resolve complaints efficiently, ensuring a superior customer experience.
  • Comply with company integrity and SOX procedures.
Requirements
  • Degree in economics or a related field.
  • 2 years of experience in the role.
  • Good knowledge of SAP, Windows, Excel, and Outlook.
  • Excellent communication skills and customer focus.
  • Knowledge of Salesforce is a plus.
About Us

We are a global leader in the field of robotics and automation, committed to driving diversity and inclusion across all dimensions. We offer a stable employment in a company with a long history in innovation and technology, with opportunities for individual development and training.

At ABB, we prioritize the well-being of our employees and offer private medical care, attractive remuneration, and a range of benefits in kind. We are an equal opportunities employer and welcome applications from diverse candidates.



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