Biologist and Sales Specialist
4 settimane fa
Are you a Life Sciences professional looking to transition into sales? LGC offers an exciting opportunity to join our team as an Inside Sales and Customer Service Representative, supporting the sales and distribution of our ATCC portfolio across Italy and other EMEA regions.
This role offers a hybrid work model, allowing you to work 50% from our office in Milan and 50% from home. Your primary goal will be to drive sales growth by engaging with customers via phone or email and supporting our Core ATCC Team and Field Sales Personnel.
Key Responsibilities:
- Manage customer inquiries, produce accurate quotations, and follow up to improve conversions
- Collaborate with sales teams to tailor responses for customer needs, especially for Italian tenders
- Provide first-level technical support and escalate issues when necessary
- Implement local strategies aligned with the EMEA sales and marketing plan
- Maintain service levels, act as a liaison between Order Entry and Customer Service, and use ERP systems and Salesforce to support sales
Qualifications:
- Educational Background: Degree in Life Sciences or a related field to Cell Biology
- Experience: Previous experience in sales or customer service, demonstrating a proactive approach to sales activities within a scientific environment
- Language Skills: Proficiency in Italian and English and communication abilities
- Strong organizational skills: Prioritization capabilities aligned with commercial activities
- Technical Proficiency: Experience with CRM systems and proficiency in Microsoft Office suite
Our Offer:
- Comprehensive training and mentoring for a successful start
- Friendly, supportive, and dynamic Environment, vibrant team in an innovative, international company and diverse customers
- Career Growth in achieving sales targets and contributing to the success of the core ATCC Team
- Work-life balance through flexible and hybrid work models
- Open working culture that focuses on integrity, respect, passion and curiosity for future-oriented, creative solutions
- Permanent employment contract and attractive employer benefits
We are looking forward to your application in English.
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