Community Relations Specialist
6 giorni fa
The Community Relations Representative will work closely with the Chief Partnership Officer to cultivate relationships with referring professionals. They should have a demonstrated track record in consultative selling and relationship building for the substance-alcohol abuse and behavioral healthcare industry.
Key Responsibilities:
- Develop strategic relationships with referents, referring organizations, key contacts, etc.
- Establish territory sales targets, monitor Key Performance Indicators and metric goals along with supervisor to reach weekly, monthly, quarterly and annual goals
- Collaborate with Marketing team on collateral, promotions, and campaigns
- Work with Operations to ensure effectively communicating products and services
- Executes analysis of territory and creates quarterly strategic plans and budgets
- Develops and implements strategies for new and existing referral sources
- Supports Alumni Coordinator
- Works collaboratively with Discharge planner/Aftercare Coordinator
- Reports daily and weekly activities in advance and when completed
- Monitors CRM - Salesforce system daily for needed actions and follow ups
- Liaison and resource provider to professional referents to promote treatment services
- Conduct weekly in-services and/or lunch n learns to providers, therapists, hospitals etc.
- Assists in the development and appropriate distribution of printed collateral for marketing purposes
- Continuously provides clinical updates and appropriate information to referral sources
- Accurately refers clients to the organization with an understanding of appropriateness and level of care
- Territory manager for hospitals, primary care physicians, sober livings, and therapists
- Carries out responsibilities in compliance with treatment policies along with local, state and federal laws
- Provides alternative referral options for clients who are not appropriate
Requirements:
- High moral and ethical values
- Willingness to be open to learning and growing
- Articulate, with interpersonal skills to work as an integral part of a team.
- Must possess appropriate references.
- Appropriate interpersonal/personal boundaries
- Maturity of judgment and behavior.
- Ability to remain flexible to accommodate changes in work schedule.
- Adapts effectively to new situations.
Benefits:
- Comprehensive benefits package including medical, dental, vision, life insurance, and 401k
- Paid holidays and vacation time to facilitate a healthy work-life balance
Salary Range: $75,000-$85,000/year
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