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Clinical Application Specialist IGT-D
2 mesi fa
Job Summary: We are seeking a highly skilled Clinical Application Specialist to promote Philips IGT-D products and drive disposable utilization through clinical education and cath-lab support in the assigned territory.
Key Responsibilities:
- Provide primary training and education to customers.
- Disseminate technical product information and execute hospital staff training, including in the cath-lab during clinical procedures as needed.
- Monitor system usage through regular contact with users to ensure confidence in Philips IGT-D products and related systems, and troubleshoot operational issues.
- Achieve and grow disposable utilization in the assigned territory, advancing revenue and market position in line with territory, division, and company goals.
- Build strong customer relations by interfacing directly with hospital physicians, catheter laboratory personnel, and other relevant staff.
- Collaborate with Marketing and other internal groups to assess needs and provide management with competitive intelligence.
- Process and monitor product complaints according to company procedures.
About the Role:
This role will involve interactions with a diverse range of teams. To succeed in this role, you should have the following skills and experience:
- BA/MSc degree in Biomedical Engineering or a related clinical/scientific field.
- 3-5 years of clinical support experience in a cath-lab.
- Fluency in English and native proficiency in Italian.
- Availability to travel 70-80% of the time to support cath-lab disposable usage.
- Excellent customer orientation and stakeholder management skills.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.