Customer Solution Specialist
8 ore fa
Are you ready to embark on a career that's as vibrant as the signs we create? We're seeking a charismatic and customer-oriented individual to join our team as a Customer Solution Specialist at FASTSIGNS of Northern Kentucky.
About the RoleAs a Customer Solution Specialist, you'll be the face of FASTSIGNS of Northern Kentucky, forging strong relationships with clients through various communication channels. Your role is pivotal in transforming prospects into loyal customers by understanding their needs and providing tailored solutions.
Key Responsibilities- Engage with customers via email, phone, and in person to foster lasting relationships.
- Craft estimates, manage work orders, and ensure prompt delivery of services.
- Participate in daily team meetings and contribute to business and marketing strategies.
- Handle billing and accounts receivable with precision.
We're committed to excellence in customer service, backed by regular customer feedback to enhance our standards. Our comprehensive training program will arm you with industry knowledge and skills, available both online and in-person. You'll enjoy a competitive salary with performance-based bonuses, benefits including health insurance and a 401(k) with company matching, and a fun, professional team atmosphere with cutting-edge tools and technology.
Requirements- Unwavering integrity and a robust work ethic.
- A passion for delivering customer delight.
- Meticulous organization and attention to detail.
- Creativity and problem-solving prowess.
- A zeal for learning in a fast-paced setting.
- Excellent verbal and written communication skills.
Full-time position
$25.00 per hour, based on experience
Annual plan based on team and individual performance
Paid time off after 90 days, health insurance, 401(k) with company match
8:30 AM - 5:00 PM, Monday to Friday
Overtime as needed
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