Underwriting & Sales Support Specialist, Italy
2 settimane fa
AIG is reimagining the way we help customers manage risk, and we're looking for a talented Sales Support and Underwriting Expert to join our team in Italy. As a key member of our underwriting team, you'll play a crucial role in finding insurance solutions for our clients and helping them navigate complex risk management challenges.
Key Responsibilities:- Provide exceptional customer care, interacting with agents and sub-agents to resolve queries and provide support.
- Act as a first point of contact for procedural conflicts or process clarification, ensuring seamless communication and resolution.
- Monitor and enhance intermediaries' productivity, identifying areas for improvement and implementing solutions.
- Support underwriters in solving complex issues, facilitating the resolution of submissions that fall outside the platform's automation.
- Assist with administrative tasks, including production reports and ad hoc reports.
- At least 2-3 years of experience in the insurance industry, preferably in an agency or broker company.
- Excellent computer skills, including proficiency in Excel, Word, and PPT.
- Strong administrative and communication skills, with a client-oriented attitude.
- Good level of English and fluent in Italian.
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We're committed to creating a culture of belonging, where everyone feels valued and empowered to grow. Join us in our mission to reimagine insurance and make a bigger difference in the world.
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