Hotel Operations Manager

1 settimana fa


Roma, Lazio, Italia Le Meriden Hotel A tempo pieno

Job Title: Room Division Manager

Job Summary:

Le Meridien Visconti Rome, a luxury hotel in the heart of Rome, is seeking a highly experienced Room Division Manager to join our team. As a key member of our management team, you will be responsible for overseeing the operations of our rooms division, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities:

  1. Develop and implement strategies to improve room occupancy rates and revenue.
  2. Lead and motivate a high-performing team of room attendants, housekeepers, and other support staff.
  3. Monitor and control room inventory, ensuring accurate forecasting and minimizing waste.
  4. Collaborate with the front office team to ensure seamless guest check-in and check-out processes.
  5. Manage and maintain the hotel's room inventory system, ensuring accurate and up-to-date information.
  6. Conduct regular audits to ensure compliance with Marriott's quality standards and hotel policies.
  7. Develop and implement training programs to enhance staff skills and knowledge.
  8. Monitor and control expenses related to room operations, ensuring cost savings and efficiency.

Requirements:

  1. Minimum 5 years of experience in a senior leadership role in the hospitality industry.
  2. Proven track record of success in room operations, with a focus on guest satisfaction and revenue growth.
  3. Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  4. Strong analytical and problem-solving skills, with the ability to make informed decisions.
  5. Proficiency in Microsoft Office and hotel management systems.
  6. Fluency in Italian and English, with a working knowledge of a third language an asset.

What We Offer:

  1. Competitive salary and benefits package.
  2. Opportunities for career growth and professional development.
  3. Collaborative and dynamic work environment.
  4. Access to Marriott's global training programs and resources.

Working Conditions:

  • Full-time position, Monday to Friday.

Benefits:

  • Comprehensive health insurance.
  • Meal allowance.
  • Convenience discounts.

Additional Benefits:

  • Performance-based bonuses.
  • Annual performance review and salary increase.


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