Hotel Operations Manager
1 settimana fa
Job Title: Room Division Manager
Job Summary:
Le Meridien Visconti Rome, a luxury hotel in the heart of Rome, is seeking a highly experienced Room Division Manager to join our team. As a key member of our management team, you will be responsible for overseeing the operations of our rooms division, ensuring exceptional guest satisfaction, and driving revenue growth.
Key Responsibilities:
- Develop and implement strategies to improve room occupancy rates and revenue.
- Lead and motivate a high-performing team of room attendants, housekeepers, and other support staff.
- Monitor and control room inventory, ensuring accurate forecasting and minimizing waste.
- Collaborate with the front office team to ensure seamless guest check-in and check-out processes.
- Manage and maintain the hotel's room inventory system, ensuring accurate and up-to-date information.
- Conduct regular audits to ensure compliance with Marriott's quality standards and hotel policies.
- Develop and implement training programs to enhance staff skills and knowledge.
- Monitor and control expenses related to room operations, ensuring cost savings and efficiency.
Requirements:
- Minimum 5 years of experience in a senior leadership role in the hospitality industry.
- Proven track record of success in room operations, with a focus on guest satisfaction and revenue growth.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Proficiency in Microsoft Office and hotel management systems.
- Fluency in Italian and English, with a working knowledge of a third language an asset.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Access to Marriott's global training programs and resources.
Working Conditions:
- Full-time position, Monday to Friday.
Benefits:
- Comprehensive health insurance.
- Meal allowance.
- Convenience discounts.
Additional Benefits:
- Performance-based bonuses.
- Annual performance review and salary increase.
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