Hotel Operations Manager
2 settimane fa
As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy.
Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.
Key Responsibilities- Take the helm and guide the hotel's day-to-day operations with expertise.
- Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere.
- Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise.
- Contribute to roster planning and preparation.
- Embrace authenticity and let your unique self-shine in every shift.
- Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor.
- Proficiency in using reservation and property management systems is a plus.
- Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills.
- Masterful in the art of both the written and spoken communication.
- Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays.
We help you grow and learn, so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. We are an inclusive company, building diverse teams across the globe.
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