Sales Operations Coordinator
1 settimana fa
Job Summary
The Back Office Specialist role at Blm Group is a critical position in the Sales Area, responsible for managing administrative and customer contact activities. This role requires a high level of organization, attention to detail, and excellent communication skills.
Key Responsibilities
- Customer Management
- Manage customer requests in a timely and efficient manner;
- Establish and maintain positive relationships with customers;
Administrative Tasks
- Sales Order Management
- Enter and manage sales orders accurately and efficiently;
Financial Management
- Invoice and Payment Management
- Manage sales invoices, credit notes, and debit notes;
- Periodically check payments and ensure timely processing;
Document Control and Filing
- Manage and maintain accurate and up-to-date documentation;
Customer Communication
- Correspondence and Communication
- Correspond with customers regarding booking trips, exchanging documentation, and specifications related to current contracts;
Operational Planning
- Shipping and Logistics
- Plan and coordinate shipments, pick-ups, and deliveries to/from customers;
Requirements
- Education and Skills
- Diploma or degree with a business or linguistic focus;
Language Proficiency
- Language Skills
- Proficiency in German and English language (B2/C1);
Personal Qualities
- Interpersonal Skills
- Ability to work with order, precision, and accuracy;
- Excellent interpersonal skills to collaborate internally and deal with customers;
Desirable Qualifications
- Previous Experience
- Previous experience in a similar role;
Additional Language Skills
- Language Proficiency
- Knowledge of a third foreign language, preferably Spanish (B2/C1).
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