Rental Service Associate
6 giorni fa
Indie Campers, a leading campervan marketplace, aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled a strong booking experience and competitive pricing. With over one million nights booked, we've welcomed over 300,000 travelers from 169 countries.
The RoleWe're seeking a travel enthusiast with excellent customer service skills to join our team at Fiumicino Airport in Rome. As the face of our company, you'll work closely with the Operations Supervisor to deliver exceptional customer service, maintain our fleet of campervans, and resolve any issues that may arise.
Key Responsibilities- Handle incoming reservations, welcome guests, and manage check-ins and check-outs
- Prepare and clean our campervans
- Maintain our campervans in top condition and monitor maintenance and repair needs
- Register guests, monitor stock, and process payments
- Handle complaints and troubleshoot emergencies
- Fluency in English and Italian is mandatory
- Eligibility to work in Italy and a valid driver's license are required
- Availability to work weekends and public holidays
- Excellent problem-solving skills and a responsible attitude
As a member of our team, you'll have opportunities for career development, continuous training, and a competitive compensation package. Join us in our mission to make road trips accessible to everyone and enjoy the perks of working for a dynamic and innovative company like Indie Campers.
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