Sales Support Specialist

1 giorno fa


Florence, Toscana, Italia Fastenal Europe, Ltd. A tempo pieno
Chi Siamo

In Fastenal Europe Srl, siamo impegnati nella diversità e inclusione. Crediamo nella creazione di un ambiente di lavoro che accoglie e valorizza i talenti e l'unicitá di ogni individuo.

Panoramica della Posizione

Stiamo cercando un Sales Support (m/f/d) che sia entusiasta di poter fornire un servizio eccezionale ai nostri clienti. In questo ruolo, avrai l'opportunità di fare la differenza e contribuire alla nostra mission "Growth Through Customer Service".

Responsabilità Chiave
  • Gestire le richieste dei clienti tramite telefono, email e chat.
  • Fornire informazioni accurate, assistenza e soluzioni alle esigenze dei clienti.
  • Dimostrare empatia e comprensione nelle interazioni con i clienti.
  • Collaborare con team interfunzionali per risolvere le questioni dei clienti.
  • Mantenere un alto livello di conoscenza dei prodotti per assistere efficacemente i clienti.
Requisiti
  • Fluente in italiano e inglese.
  • Abilità di comunicazione e risoluzione dei problemi.
  • Empatia e pazienza nell'affrontare le richieste dei clienti.
  • Capacità di lavorare in team.

Si incoraggia l'applicazione di individui con disabilità, come definito dalla Legge Italiana 68/99, saranno forniti supporti secondo necessità.

Fastenal Europe Srl è un'azienda che offre pari opportunità. Celebriamo la diversità e ci impegniamo a creare un ambiente inclusivo per tutti i dipendenti.



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