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Customer Service Representative

2 mesi fa


Genoa, Liguria, Italia Audio Effetti Srl A tempo pieno

{"h1": "Customer Service Representative", "p": "At Audio Effetti Srl, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for maintaining direct contact with customers before and/or after the sale, supporting the sales team by developing and maintaining positive customer relations, and working with various departments to meet maintenance services sales goals.", "ul": [{"li": "Respond to customer inquiries to determine appropriate product literature and pricing schedules"}, {"li": "Influence production and shipping schedules"}, {"li": "Recommend price changes based on company/customer relationship"}, {"li": "Recognize new business opportunities"}], "h2": "Responsibilities", "p": "The successful candidate will be responsible for responding to customer inquiries, resolving production scheduling and shipping or invoicing problems, determining validity of warranty claims and scheduling repair resources, and recognizing add-on business opportunities.", "h3": "Requirements", "p": "This is an individual contributor role that requires the use of judgment in applying professional expertise and is expected to work independently with minimal supervision. The job requires a good knowledge and comprehensive understanding of the range of processes, procedures, and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts & principles upon which the job is based.", "h4": "What We Offer", "p": "We offer placement consistent with the candidate's profile. Working time: Monday to Friday, at office. Position and compensation based on professional experience, according also to a real MBO.", "h5": "About Us", "p": "Audio Effetti Srl is a company based in Genoa and a leader in the distribution of audio, video, professional lighting, laser, and special effects equipment in Italy, Europe, Central-South America, and East Asia.", "h6": "Contact Us", "p": "For more information, please contact us at your convenience.", "lang_code": "en-US"}