Cloud Solutions Expert
4 settimane fa
About the Role
We're seeking a skilled Cloud Solutions Expert to join our team at AWS EMEA SARL (Italy Branch) - G99. As a Technical Account Manager for Strategic Industries, you'll play a crucial role in supporting our customers' cloud journey and growth.
Key Responsibilities
- Develop trusting relationships with customers, understanding their business needs and drivers.
- Utilize technical skills to solve complex support issues and technical challenges.
- Advocate for customer needs to overcome adoption blockers and drive new feature development.
- Improve customer capabilities by running workshops, operations, and architecture reviews.
- Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies.
About the Team
Our team is passionate about supporting the needs of our people and their family members. We offer a range of benefits, including healthcare, employee assistance programs, and global mobility opportunities.
Requirements
- Experience with operational parameters and troubleshooting for three or more of the following: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or applications development in a distributed systems environment.
- Experience in technical engineering.
- Bachelor's degree.
- Professional fluency in English and at least two of the following three languages: Spanish, French, or Italian.
Preferred Qualifications
- Experience with AWS services or other cloud offerings.
- Experience in internal enterprise or external customer-facing environment as a technical lead.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, empowering our customers to achieve their business goals.
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