Service Engineer: Technical Support and Installation Specialist

3 settimane fa


Bologna, Emilia-Romagna, Italia Jekson Vision Gmbh A tempo pieno

Job Summary

We are seeking a skilled Service Engineer to join our team at Jekson Vision Gmbh. The successful candidate will be responsible for providing technical support and installation services to our customers worldwide.

Key Responsibilities

  • Provide onsite customer support for installation and technical issues
  • Coordinate with technical/software teams to resolve technical issues
  • Work with sales and coordination teams to resolve supply issues
  • Resolve technical and non-technical issues onsite
  • Provide solutions to software and hardware issues in consultation with software/embedded/CCD teams
  • Discuss and resolve customer issues
  • Prepare service reports and issue-wise MOMs
  • Complete RMA in coordination with CCD, sales, and dispatch teams
  • Maintain a checklist of all installations done at customer sites and provide copies to sales and CCD teams
  • Synchronize data for reference
  • Plan AMC for out-of-warranty systems in consultation with sales teams
  • Conduct regular audits at customer sites to check working status and provide suggestions for upgradation

Requirements

We are looking for a candidate with a Diploma/B.E/B.Tech in Electrical/Electronics/Mechanical engineering and experience in service and troubleshooting of embedded systems, pharma machinery, and PLC/non-PLC base machines.

Preferred Skills

  • Service and troubleshooting of embedded systems
  • Service and troubleshooting of pharma machinery (primary/secondary packaging)
  • Integration of systems with PLC or non-PLC base machines
  • Ability to travel across the world
  • Preferred field experience in emerging technology, automation, pharma machinery, people management, negotiation, relationship, analytical and problem-solving, good oral and written communication, time management, ethical behavior, and adapting to change in work environment

How to Apply

Interested candidates can apply to Jekson Vision. Please note that we support files in PDF, DOC, JPG, PNG, and the maximum file size is 5MB.



  • Bologna, Emilia-Romagna, Italia ITEX A tempo pieno

    Afimilk: A Leader in Dairy Farming TechnologyWe are looking for a highly skilled Field Service Engineer to join our team. As a global leader in dairy farming technology, Afimilk provides innovative solutions for dairy herd management, improving farm efficiency, animal welfare, and milk production quality.This is a challenging role that requires a strong...


  • Bologna, Emilia-Romagna, Italia Alstom Gruppe A tempo pieno

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Alstom Gruppe. As a key member of our Services Signalling Business Unit, you will provide technical support to maintenance activities on Railway Signalling Systems operated by our domestic and international customers.Key ResponsibilitiesProvide technical support to...


  • Bologna, Emilia-Romagna, Italia Alstom Gruppe A tempo pieno

    Main Responsibilities:The Technical Support Specialist will provide technical assistance to maintenance activities on Railway Signalling Systems operated by Alstom domestic and international customers. This includes being the technical customer interface in global service maintenance contracts and managing warranty obligations on projects in the scope of...


  • Bologna, Emilia-Romagna, Italia Atlas Copco A tempo pieno

    Technical Support RoleWe are seeking a skilled technical support professional to join our team at Atlas Copco. As an Aftermarket Technical Support Specialist, you will be responsible for providing remote technical support and organizing trainings for customers and service dealers in relation to specific products with a focus on connectivity and advanced...


  • Bologna, Emilia-Romagna, Italia Vertiv A tempo pieno

    Who We AreAt Vertiv, we empower the people who power the future. Our mission is to design, manufacture, and service the products and solutions that keep the world connected.We are a global company with a strong customer base and a presence in nearly 70 countries. Our portfolio spans power, thermal, and infrastructure management products, software, and...


  • Bologna, Emilia-Romagna, Italia Alstom A tempo pieno

    We are seeking a skilled Installation Design Engineer to join our team at Alstom. The successful candidate will be responsible for preparing and executing installation design activities, including drawings, documentation, and specifications, in support of bids and projects.The ideal candidate will have good knowledge of railway signalling and related...


  • Bologna, Emilia-Romagna, Italia Alstom A tempo pieno

    We are seeking a skilled Installation Design Specialist to join our team at Alstom. As a key member of our Installation Engineering department, you will be responsible for preparing and executing installation design activities, including drawings, documentation, and specifications.Key responsibilities will include:Developing and implementing installation...


  • Bologna, Emilia-Romagna, Italia Alstom A tempo pieno

    Job SummaryWe are seeking a skilled Installation Design Engineer to join our team at Alstom. As a key member of our design team, you will be responsible for preparing and executing installation design activities, including drawings, documentation, and specifications, in support of bids and projects. You will ensure that all documentation delivered meets...


  • Bologna, Emilia-Romagna, Italia Alstom A tempo pieno

    Role OverviewWe are seeking a talented Installation Design Engineer to join our team at Alstom. The successful candidate will be responsible for preparing and executing installation design activities, including drawings, documentation, and specifications, in support of bids and projects.Key ResponsibilitiesDevelop and execute installation design activities,...

  • Service Engineer

    1 mese fa


    Bologna, Emilia-Romagna, Italia Thermo Fisher Scientific A tempo pieno

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thermo Fisher Scientific. As a Field Service Engineer, you will be responsible for conducting instrument repairs, upgrades, installation, and preventative maintenance at customer sites.Key ResponsibilitiesOffer specific product support on GIRMS-IOMS Instruments.Perform...


  • Bologna, Emilia-Romagna, Italia Alstom A tempo pieno

    We are looking for a skilled Installation Design Specialist to join our team at Alstom. The ideal candidate will be responsible for preparing and executing installation design activities, including drawings, documentation, and specification, in support of bids and projects.The successful candidate will ensure that the documentation delivered is in accordance...


  • Bologna, Emilia-Romagna, Italia Alstom Gruppe A tempo pieno

    Job Summary: We are seeking an experienced Installation Field Specialist to join our team. As a Signaling Installation Manager, you will be responsible for planning and scheduling installation activities, ensuring EHS compliance, and managing field and executive problems. Key Responsibilities:• Prepare and monitor installation works as per project...


  • Bologna, Emilia-Romagna, Italia TOMRA Collection Pty Ltd A tempo pieno

    TOMRA Collection Pty Ltd is a leading provider of innovative solutions for the food industry. As a Field Service Engineer, you will be part of a global service team responsible for the commissioning, operation, testing, integration, optimization, and maintenance of equipment.Our team is passionate about delivering exceptional service to our customers, and we...


  • Bologna, Emilia-Romagna, Italia Alstom A tempo pieno

    Key Responsibilities:We are seeking a skilled Installation Design Engineer to join our team at Alstom. The successful candidate will be responsible for preparing and executing installation design activities, including drawings, documentation, and specification, in support of bids and projects. This will involve working in accordance with Alstom and ADM...


  • Bologna, Emilia-Romagna, Italia JMA Wireless A tempo pieno

    JMA Wireless Job DescriptionWe are looking for a skilled Technical Support DAS Engineer to join our team in Bologna, Italy. The successful candidate will be responsible for field implementation and remote post-sale technical support of JMA DAS systems.Responsibilities:Learn the main functionalities of JMA DAS to support on-site commissioning and generate...


  • Bologna, Emilia-Romagna, Italia Itex A tempo pieno

    At ITEX, we're committed to empowering our clients to achieve their most critical projects and business goals. As a Field Service Engineer, you'll play a key role in installing, maintaining, and supporting advanced dairy technology systems on farms.You'll work directly with farmers to ensure smooth operation of our products, troubleshoot any issues, and...


  • Bologna, Emilia-Romagna, Italia TOMRA A tempo pieno

    At TOMRA, we are seeking a skilled Field Service Engineer to join our global service team. As a Field Service Engineer, you will be responsible for performing field service activities, including commissioning, operation, testing, integration, optimization, and maintenance of equipment.Key responsibilities include:Performing all mechanical, electrical,...


  • Bologna, Emilia-Romagna, Italia Vertiv A tempo pieno

    Empowering the Future of PowerAt Vertiv, we're on a mission to empower the people who will power the future. Our team is dedicated to designing, manufacturing, and servicing the products and solutions that keep the world connected.About the RoleWe're seeking an EMEA Service NPDI & Tech Support Engineer, AC Power to join our dynamic team in Bologna, Italy. As...


  • Bologna, Emilia-Romagna, Italia Atlas Copco A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at Atlas Copco. As a Technical Support Engineer, you will be responsible for providing remote technical support and organizing trainings for customers and service dealers in relation to specific products with a special focus on connectivity and advanced...


  • Bologna, Emilia-Romagna, Italia Symmedia Gmbh A tempo pieno

    We are seeking a skilled Industrial IoT Technical Support Specialist to join our team at Symmedia GmbH. As a key member of our cross-functional team, you will be responsible for providing exceptional technical support for our industrial IoT solutions. Your tasks will include troubleshooting and resolving complex technical issues, collaborating with our...