Front Office Manager
1 settimana fa
We are seeking a highly skilled Front Office Manager to join our team at Alti Profili, a leading luxury hospitality company. The ideal candidate will have a strong background in hotel management, excellent communication skills, and the ability to lead a team to achieve financial, quality, and people objectives.
Main Responsibilities:- Manage the Front Office team to ensure exceptional guest service delivery and effective management of the front desk.
- Collaborate with the Guest Relations Manager to create personalized relationships with guests and tailor-made experiences.
- Develop and implement strategies to improve guest satisfaction, room revenue, and occupancy rates.
- Lead the department to achieve financial, quality, and people objectives, ensuring all finance and department procedures are followed.
- Fluent in Italian and English.
- Professional experience as a Front Office Manager in 4/5-star hotels, with international experience preferred.
- Possess a degree in hotel management or a related field.
- Knowledge of hotel management software, such as Protel or Opera, and Microsoft Office.
Based in Rome, Italy, Alti Profili is a dynamic and innovative company that values its employees and strives to provide exceptional service to its guests. If you are a motivated and experienced Front Office Manager looking for a new challenge, please submit your application.
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